Deli Department Lead - Elevate Service & Sales

Kroger; Marana (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger is seeking a Deli Department Leader to drive exceptional customer service and achieve department goals in a fast-paced store environment. You will oversee daily operations, training, scheduling, and promotions to ensure quality, safety and profitability.

The role emphasizes teamwork, communication, and adherence to safety procedures while delivering outstanding customer experiences and maintaining a welcoming environment for shoppers.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.

Skills

Communication skills

Stress management

Math basics

Food safety knowledge

Education

High School Diploma or GED

Job description

Kroger is seeking a Deli Department Leader to drive exceptional customer service and achieve department goals in a fast-paced store environment. You will oversee daily operations, training, scheduling, and promotions to ensure quality, safety and profitability.

The role emphasizes teamwork, communication, and adherence to safety procedures while delivering outstanding customer experiences and maintaining a welcoming environment for shoppers.