Deli & Assistant Dept Lead: Elevate Service & Growth

Kroger; Chesterfield Court House (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger in Virginia seeks a Deli Department Associate/ Supervisor to deliver outstanding customer service and maintain a safe, clean environment. You will help achieve department sales and profit goals, supervise daily operations, and ensure quality standards are met.

Responsibilities include scheduling, training, promoting products, budgeting support, and coordinating promotions with store management. Prior experience in deli/retail and strong communication are valued.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• High School Diploma or GED preferred.
• Management experience is a plus.
• Deli/retail experience preferred.
• Second language is a plus.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated
• Inform customers of produce specials and offer product samples
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions with store management
• Inform and educate department associates about promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget and financial reports
• Schedule price changes and update shelf tags
• Plan and organize inventory processes and CAO training
• Ensure proper temperatures in cases and coolers and maintain temperature logs
• Reinforce safety programs and report safety risks or incidents
• Adhere to laws and company guidelines
• Work cooperatively in a fast-paced environment
• Manage conflicts constructively
• Provide support to customers, including minors and seniors
• Perform essential job functions with or without accommodation

Skills

Excellent communication

Basic math

Stress management

Food handlers permit

Education

High School Diploma or GED

Any management experience

Any deli/retail experience

Second language

Job description

Kroger in Virginia seeks a Deli Department Associate/ Supervisor to deliver outstanding customer service and maintain a safe, clean environment. You will help achieve department sales and profit goals, supervise daily operations, and ensure quality standards are met.

Responsibilities include scheduling, training, promoting products, budgeting support, and coordinating promotions with store management. Prior experience in deli/retail and strong communication are valued.