Deli Department Lead — Customer-First Growth & Training

Kroger Co.; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Employee discounts

Flexible scheduling

Job summary

Kroger Co. is seeking a results‑driven Deli department supervisor to lead daily operations at our Chicago location.

You will manage staff, ensure safety and quality standards, and drive customer satisfaction through exceptional service and effective communication with team members and store leadership. This role emphasizes training, performance management, and adherence to company policies while supporting budget and inventory processes.

Qualifications

• Knowledge of basic math; ability to handle stressful situations
• High school education or equivalent preferred
• Deli experience

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws and company guidelines.

Skills

Leadership

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Deli equipment operation

Job description

Kroger Co. is seeking a results‑driven Deli department supervisor to lead daily operations at our Chicago location.

You will manage staff, ensure safety and quality standards, and drive customer satisfaction through exceptional service and effective communication with team members and store leadership. This role emphasizes training, performance management, and adherence to company policies while supporting budget and inventory processes.