Deli Customer Experience Specialist

FiveStar Food Mart; Bowling Green, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Bowling Green, KY is seeking a friendly Customer Service Representative to greet customers, ring up sales, and keep the store clean and well-stocked.

You will work in a fast-paced environment, multi-task across registers and deli duties, and follow food safety standards. Shifts include mornings, afternoons, weekends, and holidays. A positive attitude, dependable attendance, and teamwork are essential to our daily success.

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills.

Responsibilities

• Greet and engage customers to create a welcoming FiveStar experience.
• Process fast, accurate transactions and handle cash errors professionally.
• Prepare quality food per FiveStar safety and guidelines.
• Maintain deli PAR levels (Cold and Hot).
• Inform customers of specials and upsell on every transaction.
• Keep deli, sales floor, and cooler clean and merchandised.
• Clean floors, restrooms, parking lots, and store areas.
• Follow safety rules and company policies, and stay compliant.
• Respect local, state, and federal laws.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Attendance

Computer skills

Tools

POS system

Job description

FiveStar Food Mart in Bowling Green, KY is seeking a friendly Customer Service Representative to greet customers, ring up sales, and keep the store clean and well-stocked.

You will work in a fast-paced environment, multi-task across registers and deli duties, and follow food safety standards. Shifts include mornings, afternoons, weekends, and holidays. A positive attitude, dependable attendance, and teamwork are essential to our daily success.