Deli Customer Experience Specialist

FiveStar Food Mart; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

FiveStar Food Mart in Louisville, KY is seeking a Customer Service Representative to greet customers, ring sales, stock deli items, and keep the store clean and safe. You will handle the register, assist with food preparation, and promote specials while maintaining high standards of service.

The role requires punctuality, a friendly attitude, and the ability to work a variety of shifts, including weekends and holidays. Equal opportunity employer emphasizing safety and customer satisfaction.

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Skills

Multi-tasking

Professional appearance

Team player

Honest

Hardworking

Excellent attendance

Basic computer skills

Shift flexibility

Job description

FiveStar Food Mart in Louisville, KY is seeking a Customer Service Representative to greet customers, ring sales, stock deli items, and keep the store clean and safe. You will handle the register, assist with food preparation, and promote specials while maintaining high standards of service.

The role requires punctuality, a friendly attitude, and the ability to work a variety of shifts, including weekends and holidays. Equal opportunity employer emphasizing safety and customer satisfaction.