Deli & Customer Experience Specialist

FiveStar Food Mart; Bowling Green, Northern (KY, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

FiveStar Food Mart in Bowling Green, KY seeks a friendly Customer Service Representative to greet customers, handle sales at the register, and keep the store clean and stocked. You will follow safety standards, prepare food as needed, and promote daily specials with a positive attitude.

Responsibilities include accurate transactions, basic computer use, and teamwork to ensure a fast, courteous shopping experience for every customer. Availability for varied shifts is preferred.

Qualifications

• Greet customers and provide friendly, helpful service.
• Process transactions accurately and efficiently at the register.
• Maintain clean, well-stocked deli and sales areas.
• Follow safety and company policies at all times.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Skills

Customer service

Multi-tasking

Team player

Basic computer skills

Tools

POS system

Job description

FiveStar Food Mart in Bowling Green, KY seeks a friendly Customer Service Representative to greet customers, handle sales at the register, and keep the store clean and stocked. You will follow safety standards, prepare food as needed, and promote daily specials with a positive attitude.

Responsibilities include accurate transactions, basic computer use, and teamwork to ensure a fast, courteous shopping experience for every customer. Availability for varied shifts is preferred.