Deli Customer Champion & Sales Specialist

FiveStar Food Mart; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Kentucky is seeking a Customer Service Representative to greet customers, process sales quickly, and maintain a clean, welcoming store environment. You will assist with deli operations and uphold FiveStar standards.

The role requires standing for long periods, handling cash, and following safety rules. This position offers an on-site, fast-paced retail environment with opportunities to promote specials and contribute to a positive customer experience.

Qualifications

• Customer service experience or willingness to learn.
• Ability to multi-task across multiple customers and tasks.
• Friendly, professional appearance and attitude.
• Proficiency with basic computer tasks such as POS systems.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Skills

Customer service

Multi-tasking

Team player

Basic computer skills

Job description

FiveStar Food Mart in Kentucky is seeking a Customer Service Representative to greet customers, process sales quickly, and maintain a clean, welcoming store environment. You will assist with deli operations and uphold FiveStar standards.

The role requires standing for long periods, handling cash, and following safety rules. This position offers an on-site, fast-paced retail environment with opportunities to promote specials and contribute to a positive customer experience.