Deli Clerk I

Festival Foods; Menasha (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a community-focused grocery store as a Part-Time Deli Clerk, where you'll provide exceptional service and delicious meal options. This role is vital in ensuring guest satisfaction through quality food preparation and customer interaction. Enjoy a flexible schedule and a supportive environment that values collaboration and growth. With benefits like weekly pay and discounts, this position offers a rewarding opportunity to make a positive impact in your community while enjoying the perks of being part of a dedicated team. If you're passionate about food and service, this is the place for you!

Benefits

15% off grocery purchases

Weekly pay

$1 premium pay on Sundays and holidays

Vision and dental options

Paid parental leave

Fitness reimbursement

Employee Assistance Program

401(k) with discretionary match

Employee Stock Ownership Plan

Qualifications

• Ability to provide excellent guest service with a friendly demeanor.
• Strong communication skills for effective interaction with guests.

Responsibilities

• Provide excellent guest service and assist with food preparation.
• Maintain proper inventory levels and ensure food safety standards.

Skills

Customer Focus

Communication Skills

Problem-Solving

Food Knowledge

Safety Awareness

Job description

Location: Menasha

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer committed to giving back to our communities and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.

At Festival, people are our top priority. This is reflected in our daily interactions, how we treat our guests, and our extensive associate benefits and programs.

Job Summary

Join the Festival Foods Team as a Part-Time Deli Clerk!

Job Title: Deli Clerk (Part Time) 18+

Reports To: Deli Manager

Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service.

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Job Description

What You’ll Do:

• Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions, or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests will make a positive impact every day.
• Guest Assistance: Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
• Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer Service: Address guest concerns and resolve issues promptly, supporting a positive experience.
• Quality Control: Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory Management: Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Food Safety: Lead by example in maintaining food safety logs and adhering to all safety standards.
• Efficiency: Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Honor Commitments: Regular, timely attendance in accordance with the work schedule, with adequate notice for absences.
• Support the Team: Other duties as assigned.

What We’re Looking For:

To perform this job successfully, you should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities needed. Reasonable accommodations may be made for individuals with disabilities.

Key qualities include:

• Customer Focus: Ability to deal tactfully and effectively with guests and staff.
• Communication Skills: Good oral and written communication skills.
• Problem-Solving: Ability to assess and resolve issues quickly in a dynamic environment.
• Safety Awareness: Understanding of safety requirements and policies, including proper training on equipment and techniques.
• Food Knowledge: Knowledge of retail food operations, merchandising, and decision-making skills.

Physical Demands and Work Environment

• Lifting up to 50 pounds occasionally.
• Full upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Schedule

The Deli Clerk position offers a flexible schedule, including weekdays, weekends, and holidays.

Why Join Us?

Become part of a community that values quality, collaboration, and exceptional food service. We offer weekly pay, growth opportunities, and a supportive environment.

If you’re passionate about food preparation and creating enjoyable meals for our guests, apply today and help us craft delicious dishes in our deli!

Benefits Overview

Why You’ll Love It Here:

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly & Premium Pay: Weekly pay, with a $1 premium per hour on Sundays and holidays for part-time associates, and time-and-a-half for full-time associates on Sundays and holidays.
• Two-Week Scheduling: Schedules provided two weeks in advance for better planning.
• Insurance: Vision and dental options for part-time and full-time associates.
• Support & Well-being: Paid parental leave, fitness reimbursement, Employee Assistance Program, and LEAPCare Care Coaches.
• Retirement Plans: 401(k) with discretionary match and an Employee Stock Ownership Plan (ESOP), offering ownership in the company.

At Festival Foods, we are committed to an inclusive environment where all backgrounds and perspectives are valued, strengthening our ability to serve our guests and communities.

Address

1355 Oneida St, Menasha, WI 54952