Deli Bakery Team Lead - Customer-Focused Operations Coach

Food Lion; Poquoson (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Food Lion in Poquoson, VA is seeking a Deli Bakery HMS Supervisor to support store operations and drive financial and sales goals. You will lead the Deli Bakery HMS team in the absence of the Deli Manager, coach staff on productivity, and ensure a positive, customer-focused shopping environment.

The role emphasizes strong communication, efficiency, and adherence to safety and quality standards while maintaining brand culture across the store.

Qualifications

• Leadership and team management experience preferred.
• Strong store operations and merchandising knowledge helpful.
• Excellent communication and selling skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to meet minimum age requirements and obtain required certifications.

Responsibilities

• Supervise Deli Bakery HMS Associates in absence of the Deli Manager.
• Manage daily labor and coach associates to meet productivity goals.
• Provide leadership to promote brand culture and customer focus.
• Support budgeted financial and operating results.
• Deliver fast, friendly service and create a positive shopping experience.
• Model outstanding customer service using product knowledge to meet customer needs.

Skills

Team leadership

Customer service

Merchandising

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion in Poquoson, VA is seeking a Deli Bakery HMS Supervisor to support store operations and drive financial and sales goals. You will lead the Deli Bakery HMS team in the absence of the Deli Manager, coach staff on productivity, and ensure a positive, customer-focused shopping environment.

The role emphasizes strong communication, efficiency, and adherence to safety and quality standards while maintaining brand culture across the store.