Deli Bakery Operations Lead

Food Lion; Durham (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Food Lion in Durham, NC is seeking a Deli/Bakery HMS Supervisor to support store operations and lead the HMS team. You will manage duties in the absence of the Deli Manager, coach staff, and uphold Food Lion's standards for service and quality.

The role emphasizes maintaining high customer service levels, ensuring safety and procedural compliance, and driving toward budgeted results while fostering a positive work environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Accreditation by National Registry of Food Safety Professionals or equivalent within the first 90 days of employment; must be maintained.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager and supervise HMS Associates.
• Oversee daily labor management and coach associates to meet productivity goals.
• Provide leadership to promote a culture aligned with Brand Strategy and Culture.
• Assist in achieving budgeted financial and operating results.
• Deliver friendly, proactive customer service and create a positive shopping experience.

Skills

Leadership

Communication

Customer service

Team management

Problem solving

Education

High school diploma or equivalent

Tools

CBT

Job description

Food Lion in Durham, NC is seeking a Deli/Bakery HMS Supervisor to support store operations and lead the HMS team. You will manage duties in the absence of the Deli Manager, coach staff, and uphold Food Lion's standards for service and quality.

The role emphasizes maintaining high customer service levels, ensuring safety and procedural compliance, and driving toward budgeted results while fostering a positive work environment.