Deli Bakery Sales Leader: Craft Great Customer Experiences

Food Lion; Hickory (NC); On-site; USD 33,000 - 51,000; Full time

Job summary

Food Lion is seeking a Deli Bakery HMS Lead to support store operations, manage the Deli Bakery HMS department in the manager's absence, and drive customer-focused service. You will supervise associates, coach for productivity, and uphold Food Lion brand standards in a fast-paced retail environment.

The role emphasizes leadership, merchandising, safety, and adherence to policies to achieve budgeted results while delivering a positive shopping experience for customers in the Hickory, NC area.

Qualifications

• High School Diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job function.
• Accreditation as a Certified Food Safety Manager or ability to obtain within first 90 days.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager and supervise HMS Associates.
• Oversee daily labor and coach associates to meet productivity expectations.
• Provide leadership to promote a culture aligned with Food Lion Brand Strategy.
• Support achievement of budgeted financial and operating results.
• Ensure outstanding customer service and a positive shopping experience.
• Monitor inventory, ordering, receiving, and display of merchandise in accordance with policies.

Skills

Team leadership

Store operations

Merchandising

Customer service

Communication

Multi-tasking

Education

High School Diploma

Certified Food Safety Manager

Job description

Food Lion is seeking a Deli Bakery HMS Lead to support store operations, manage the Deli Bakery HMS department in the manager's absence, and drive customer-focused service. You will supervise associates, coach for productivity, and uphold Food Lion brand standards in a fast-paced retail environment.

The role emphasizes leadership, merchandising, safety, and adherence to policies to achieve budgeted results while delivering a positive shopping experience for customers in the Hickory, NC area.