Deli & Bakery Department Leader — Mentor, Grow & Serve

Meijer, Inc.; Ohio; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. is seeking a store leadership professional to plan, direct, and supervise day-to-day operations across store departments while coaching and mentoring team members.

The role focuses on delivering exceptional customer service, achieving sales goals, and maintaining standard store operations. The position requires 2–3 years of retail experience and at least one year in management, with strong communication and conflict-resolution skills.

Qualifications

• High school diploma or equivalent.
• 2-3 years of related retail experience.
• One year of management experience.
• Experience with multiple store departments and customer service.
• Ability to communicate clearly with team members.
• Ability to resolve conflicts and address root causes.
• Ability to analyze financial and statistical information.
• Ability to lead in a safety-conscious environment.
• Successful completion of all required certifications.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development needs for the team members; involved in promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in meetings and conversations.
• Mentors and coaches the team members to exceed customer service and sales goals.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed required training.
• Spends majority of time in-store communicating with customers and team members.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Customer service

Staffing

Leadership

Communication

Conflict resolution

Training

Mentoring

Education

High school diploma or equivalent

Job description

Meijer, Inc. is seeking a store leadership professional to plan, direct, and supervise day-to-day operations across store departments while coaching and mentoring team members.

The role focuses on delivering exceptional customer service, achieving sales goals, and maintaining standard store operations. The position requires 2–3 years of retail experience and at least one year in management, with strong communication and conflict-resolution skills.