Deli Bakery Customer Experience Specialist

Food Lion; Chapel Hill (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Chapel Hill, NC is seeking a Deli/Bakery team member to deliver quality customer service and maintain department standards. You will handle product processing, labeling, safety, and efficient display while supporting colleagues and following company policies.

The role emphasizes fast, friendly service, proper sanitation, and adherence to safety guidelines. Training and uniform guidelines apply, with opportunities to contribute to store performance.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain enthusiastic customer awareness with fast, friendly, and accurate service.
• Provide courteous and helpful support to other associates.
• Follow manuals for product processing and label placement.
• Ensure proper ordering, receiving, preparation, conditioning and display of merchandise.
• Maintain sanitation and proper food handling in the department.
• Use ACIS and CAO to manage inventory and orders.
• Adhere to company guidelines, policies and standard practice.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions and report accidents as required.
• Comply with local, state and federal regulations.
• Wear Food Lion uniform and name badge; maintain neat appearance.
• Complete CBT, training packet and training aids as assigned.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication

Customer service

Multi-tasking

Problem solving

Education

High school diploma or equivalent

Tools

ACIS inventory system

CAO ordering

Job description

Food Lion in Chapel Hill, NC is seeking a Deli/Bakery team member to deliver quality customer service and maintain department standards. You will handle product processing, labeling, safety, and efficient display while supporting colleagues and following company policies.

The role emphasizes fast, friendly service, proper sanitation, and adherence to safety guidelines. Training and uniform guidelines apply, with opportunities to contribute to store performance.