Deli & Bakery Customer Experience Specialist

Food Lion; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Durham, NC is seeking a Deli Bakery associate to provide quality customer service and maintain department standards. You will assist with ordering, receiving, preparation, conditioning and display of merchandise while following food safety and company policies.

The role emphasizes teamwork, cleanliness, and safe work practices. The position requires good communication and customer service skills, and adherence to safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Provide fast, friendly, and accurate customer service in the Deli/Bakery.
• Follow manuals for processing of product, label placement, etc.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise per policies.
• Ensure sanitation and proper food handling/preparation.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Operate company tools such as ACIS and CAO.
• Wear the Food Lion uniform with name badge on duty.
• Complete CBT and Training Aid courses and perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Durham, NC is seeking a Deli Bakery associate to provide quality customer service and maintain department standards. You will assist with ordering, receiving, preparation, conditioning and display of merchandise while following food safety and company policies.

The role emphasizes teamwork, cleanliness, and safe work practices. The position requires good communication and customer service skills, and adherence to safety guidelines.