Deli & Bakery Customer Experience Specialist

Food Lion; Chadbourn (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Chadbourn, NC is seeking a Deli/Bakery Associate to provide quality customer service while maintaining department standards and safety. You will handle ordering, receiving, preparation, and display of merchandise, follow sanitation and food handling guidelines, and use standard company tools to ensure accurate inventory and pricing.

The role emphasizes fast, friendly service, teamwork with store colleagues, and adherence to store policies.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Safety awareness

Education

High school diploma or equivalent

Job description

Food Lion in Chadbourn, NC is seeking a Deli/Bakery Associate to provide quality customer service while maintaining department standards and safety. You will handle ordering, receiving, preparation, and display of merchandise, follow sanitation and food handling guidelines, and use standard company tools to ensure accurate inventory and pricing.

The role emphasizes fast, friendly service, teamwork with store colleagues, and adherence to store policies.