Deli Bakery Customer Experience Specialist

Food Lion; Belmont (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Food Lion in Belmont, NC is seeking a dedicated Deli Bakery Team Member to deliver friendly, efficient customer service, maintain product presentation, and ensure food quality and safety in a fast-paced store.

You will follow store guidelines and standard practice manuals, handle ordering, receiving, display, and sanitation, and work with associates to meet goals while keeping customers satisfied.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

Food Lion in Belmont, NC is seeking a dedicated Deli Bakery Team Member to deliver friendly, efficient customer service, maintain product presentation, and ensure food quality and safety in a fast-paced store.

You will follow store guidelines and standard practice manuals, handle ordering, receiving, display, and sanitation, and work with associates to meet goals while keeping customers satisfied.