Deficiencies Inside Sales Representative

YDU JC Air Cond & Ref Inc.- Dubai; Spokane (WA); On-site; USD 84,988,000 - 116,794,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls Inside Sales Rep role in Spokane, WA engages in selling repair work from inspections of fire and life safety systems. You will prepare proposals, follow up on quotes, and gain customer commitments by phone.

You will maintain strong customer relationships, track deficiencies daily, and collaborate with service teams to ensure timely repairs while meeting an assigned quota. Training and comprehensive benefits accompany this role.

Qualifications

• Required High School Diploma or Equivalent.
• Excellent presentation and verbal communication skills.
• Proficient with Microsoft Office programs, excel, word, and web-based programs.
• Highly motivated and success-driven.
• Ability to complete a defined training program and close sales with a positive customer experience.
• Three years of inside sales experience and customer service background.

Responsibilities

• Sell repair work identified during contracted fire and life safety system inspections.
• Prepare proposals and follow up on quotes.
• Gain commitment from the customer over the phone.
• Communicate promptly with customers regarding system issues and solutions quoted.
• Develop positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Interface with service department to ensure delivery and improved service repairs.

Skills

Presentation skills

Verbal communication

MS Office

Telephone prospecting

Customer service

Close sales

Education

High School Diploma or Equivalent

Tools

Excel

Word

Web-based programs

Job description

Deficiencies Inside Sales Rep 3 Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What you will do:

The primary function of the Inside Sales Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.

How you will do it:

• Prepare proposals and follow up on delivered quotes.
• Gain commitment from the customer over the phone.
• Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
• Develop positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
• Interface effectively with the service department to ensure delivery and improved service repairs.

What we look for:

• Required High School Diploma or Equivalent
• Excellent presentation and verbal communication skills
• Proficient with Microsoft Office programs, excel, word, and web-based programs.
• Highly motivated and success-driven
• Upon being awarded a position, must be able to complete a defined training program.
• Ability to successfully close sales with a positive customer experience
• Preferred Fire Suppression Industry experience.
• Administrative experience
• High customer phone call background, with an emphasis on telephone prospecting
• Administration background
• Mechanical or electrical field service experience.
• Three years of inside sales experience and Customer service background

HIRING HOURLY RANGE: $29.66 - $40.76 + Commission (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.