Defense IT Account Manager | Govt Agency Liaison

CACI; Arlington (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

CACI International Inc in Arlington, VA, seeks a Customer Account Manager for the DISA J6 program in the NCR. You will serve as the primary liaison for IT requirements, ensuring delivery and satisfaction.

The role requires coordinating with IMOs and DISA, analyzing requirements, recommending solutions, and supporting testing and documentation. Travel up to 10% locally, with up to secret clearance.

Qualifications

• Bachelor's degree in a technical or business discipline and 7+ years of related experience.
• Minimum DoD Secret Clearance to start.
• Strong IT understanding and problem-solving skills.
• Excellent written and oral communication abilities.
• Proven organizational and multi-tasking skills.
• Customer service excellence with product knowledge and professionalism.
• Experience with Microsoft Office and related web interfaces.
• Familiarity with IT lifecycle processes and large federal programs.

Responsibilities

• Interact with customers regularly to increase satisfaction and respect.
• Analyze IT requirements and recommend solutions optimizing cost and engineering.
• Own requirements from creation to completion and coordinate with service providers.
• Support diagnosis, resolution, and documentation of IT problems for customers.

Skills

Communication

Organizational skills

Customer service

MS Project

MS Visio

SharePoint

Remedy

DoD/Army knowledge

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Systems

Bachelor's Degree in Engineering

Bachelor's Degree in Business

Tools

MS Project

MS Visio

SharePoint

Remedy

Job description

CACI International Inc in Arlington, VA, seeks a Customer Account Manager for the DISA J6 program in the NCR. You will serve as the primary liaison for IT requirements, ensuring delivery and satisfaction.

The role requires coordinating with IMOs and DISA, analyzing requirements, recommending solutions, and supporting testing and documentation. Travel up to 10% locally, with up to secret clearance.