Defense AI Delivery Manager – Special Projects

Gallatin AI, Inc.; Washington (District of Columbia); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Healthcare coverage

Equity grant

401k

Unlimited PTO

Mission-driven environment

Job summary

Gallatin AI, Inc. is seeking an Engagement Manager on our Special Projects Team to own the account plan and ensure an exceptional customer experience.

You will lead a cross-functional team to deliver AI/ML solutions, manage subcontractors, and drive value for customers with a strong focus on outcomes. You’ll navigate ambiguity with empathy, build long-term relationships, and coordinate delivery from onboarding to adoption, while coordinating with senior leadership and stakeholders across the

Qualifications

• 6+ years of experience in customer-facing technical program management.
• Technical background in CS, Economics, Statistics, or Engineering.
• Experience in logistics or sustainment operations.
• Proven track record in B2B client-facing roles and growing client relationships.
• Strong cross-functional collaboration and communication skills.
• Willingness to travel at least 50% of the time.

Responsibilities

• Oversee delivery and adoption of Gallatin’s technologies for the customer.
• Lead cross-functional project teams to meet AI/ML objectives.
• Manage customer relationships from end users to senior leadership.
• Align Gallatin work with customer priorities and objectives.
• Identify opportunities to improve delivery motion and contract health.
• Proactively address risk and ensure repeatable customer success.

Education

CS/Engineering background

Logistics experience

Cross-functional collaboration

Customer-facing communication

Tools

MAVEN

Advana

Job description

Gallatin AI, Inc. is seeking an Engagement Manager on our Special Projects Team to own the account plan and ensure an exceptional customer experience.

You will lead a cross-functional team to deliver AI/ML solutions, manage subcontractors, and drive value for customers with a strong focus on outcomes. You’ll navigate ambiguity with empathy, build long-term relationships, and coordinate delivery from onboarding to adoption, while coordinating with senior leadership and stakeholders across the