Deduction Compliance Specialist

Riverside Natural Foods Ltd. (Home of Madegood); Wichita Falls (TX); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

RRSP matching

Profit sharing

Tuition reimbursement

ERGs

Career development

Open concept

Job summary

Riverside Natural Foods Ltd. is seeking a dedicated Deductions Analyst to validate and dispute customer deductions, reconcile accounts, and drive root-cause improvements across Finance, Sales, and Supply Chain. You’ll partner with internal teams and external customers to resolve issues with clear, timely documentation.

The role emphasizes analytical rigor, attention to detail, and proficiency in SAP/Excel, enabling data-driven dashboards and monthly close support.

Qualifications

• 3 to 4 years of relevant experience in deductions management, supply chain, finance, or a related field.
• Bachelor’s degree in business administration, supply chain, finance, or a related field.
• Experience managing compliance and deduction programs with distributors and major retailers.
• Strong analytical mindset, attention to detail, and understanding of supply chain deduction processes, preferably within the consumer-packaged goods industry.
• Proficiency in SAP, preferred, or other ERP software, Microsoft Excel, and other data analysis tools.
• Comfortable managing data, building reports, and using dashboards to identify trends and support decision-making.

Responsibilities

• Review, validate, and investigate customer compliance deductions and chargebacks.
• Determine claim validity by reviewing agreements, invoices, shipping documents, proof of delivery, scorecards, portals, and internal records.
• Submit disputes and manage recoveries by providing supporting documentation for invalid deductions and repayment requests.
• Identify root causes and support corrective actions across customers, carriers, third-party logistics providers, warehouses, Supply Chain, Customer Service, Sales, and Commercial teams.
• Reconcile deduction accounts, including reserves, accruals, repayments, and aging balances, and support month-end close activities, reporting, and dashboards.
• Support customer audits, compliance and business reviews, system or tool transitions, and cross-functional projects as required.

Skills

Deductions management

Data analysis

SAP

Excel

Cross-functional

Education

Bachelor's degree in business administration

Bachelor's degree in supply chain

Bachelor's degree in finance

Tools

SAP

Excel

Tableau

Job description

Riverside Natural Foods Ltd. is seeking a dedicated Deductions Analyst to validate and dispute customer deductions, reconcile accounts, and drive root-cause improvements across Finance, Sales, and Supply Chain. You’ll partner with internal teams and external customers to resolve issues with clear, timely documentation.

The role emphasizes analytical rigor, attention to detail, and proficiency in SAP/Excel, enabling data-driven dashboards and monthly close support.