Dedicated Transportation Operations Leader (On-Site)

Excel Courier, Inc.; Ashburn (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Excel Courier, Inc. in Ashburn, VA is seeking an Operations Supervisor to lead our Dedicated Transportation team, overseeing day-to-day operations, supervising drivers and independent contractors, and ensuring on-time delivery.

This hands-on leadership role thrives in a fast-paced, 24/7 environment, focusing on client satisfaction, process improvements, and building strong client relationships while mentoring a high-performing team.

Qualifications

• 3+ years in transportation management.
• 3+ years in people management.
• B2B management experience.
• Strong English communication skills (verbal and written).
• Comfortable with evolving technology and digital tools.

Responsibilities

• Lead and supervise day-to-day operations for Dedicated Transportation clients
• Manage independent contractor driver assignments and coordinate backup coverage as needed
• Ensure your team has the orientation and resources they need to succeed
• Address performance issues and client concerns promptly, keeping management informed
• Drive continuous process improvement and maintain high client satisfaction
• Communicate clearly with all stakeholders about performance, updates, and changes
• Build trusted, lasting relationships with clients
• Prepare and submit reports on operational activities

Skills

Transportation management

People management

B2B management

English communication

Technology adoption

Job description

Excel Courier, Inc. in Ashburn, VA is seeking an Operations Supervisor to lead our Dedicated Transportation team, overseeing day-to-day operations, supervising drivers and independent contractors, and ensuring on-time delivery.

This hands-on leadership role thrives in a fast-paced, 24/7 environment, focusing on client satisfaction, process improvements, and building strong client relationships while mentoring a high-performing team.