Dedicated Fleet Manager: Driver Performance & Profitability

CRST The Transportation Solution, Inc.; Cedar Rapids (IA); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings with company match

Paid time off, holidays, and parental/

Employee discounts

Job summary

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager to oversee day-to-day operational and financial performance for assigned customer accounts in Cedar Rapids, IA.

You will manage drivers and loads, partnering with customers and internal teams to ensure safe, efficient service delivery. The role emphasizes proactive communication, safety leadership, and disciplined decision-making to meet service, utilization, and profitability goals.

Qualifications

• High school diploma or equivalent.
• Experience in transportation or fleet operations with accountability for service and financial results.
• Strong leadership, communication, and analytical skills.
• Ability to build and maintain customer relationships.
• Knowledge of DOT/HOS regulations a plus.

Responsibilities

• Oversee daily operations and performance of dedicated drivers to ensure safety, compliance, and on-time delivery of customer freight.
• Lead, coach, and support drivers to promote engagement, retention, and consistent execution of service expectations.
• Foster a collaborative relationship with the customer by maintaining regular communication and identifying opportunities to improve efficiency and satisfaction.
• Monitor and manage the financial performance of assigned accounts, including driver pay, overtime, equipment utilization, and cost control to achieve profitability.
• Promote a safety-first culture by ensuring adherence to DOT and HOS regulations, as well as company and customer safety standards.
• Track and analyze key performance indicators and implement corrective actions to meet targets.
• Partner with planning, maintenance, and leadership teams to align operations and optimize resource utilization.
• Identify and implement process improvements to enhance efficiency and service quality.
• Maintain flexibility to support operations beyond standard hours to ensure service continuity.
• Travel may be required; amount varies by role.

Skills

Fleet operations

Budget/finance

Customer relations

Leadership

Safety compliance

Education

High school diploma or equivalent

Tools

Transportation management systems

Job description

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager to oversee day-to-day operational and financial performance for assigned customer accounts in Cedar Rapids, IA.

You will manage drivers and loads, partnering with customers and internal teams to ensure safe, efficient service delivery. The role emphasizes proactive communication, safety leadership, and disciplined decision-making to meet service, utilization, and profitability goals.