Dedicated Accounts Operations Supervisor

Penske Logistics; Richmond (VA); On-site; USD 54,000 - 57,000; Full time

Job summary

EPES Transport, a Penske Logistics division, seeks an Operations Supervisor in Richmond, VA to manage daily operations for dedicated accounts and ensure safety, customer satisfaction, and driver goals are met. Onsite schedule is Monday–Friday, 9:00 AM–7:00 PM.

Pay range is $54,000–$57,000, depending on experience. Responsibilities include coordinating shipments, payroll, billing, driver liaison, and collaboration with PTL for maintenance.

Qualifications

• Two years of Transportation Operation Experience in a fast-paced setting.
• HS Diploma / GED required.
• Regular, predictable, full attendance is essential.
• Intermediate dispatch knowledge.
• Intermediate geography knowledge.
• Basic finance understanding.
• Willingness to travel as necessary and pass background checks.

Responsibilities

• Coordinate and schedule customer shipments and be the primary contact for day-to-day needs.
• Ensure payroll submission is accurate and timely per standards.
• Manage billing processes and resolve discrepancies with customers.
• Engage with drivers to address daily operational issues and maintain service quality.
• Collaborate with PTL to ensure equipment receives maintenance and repairs.
• Implement and oversee safety programs and driver coaching as needed.

Skills

Transportation operations

Dispatch

Geography

Financial basics

Attendance

Travel willingness

Education

HS Diploma / GED

Tools

Dispatch software

Job description

EPES Transport, a Penske Logistics division, seeks an Operations Supervisor in Richmond, VA to manage daily operations for dedicated accounts and ensure safety, customer satisfaction, and driver goals are met. Onsite schedule is Monday–Friday, 9:00 AM–7:00 PM.

Pay range is $54,000–$57,000, depending on experience. Responsibilities include coordinating shipments, payroll, billing, driver liaison, and collaboration with PTL for maintenance.