Dedicated Operations Supervisor

Penske; Georgia; On-site; USD 52,000 - 76,000; Full time

Job summary

EPES Transport, a Penske Logistics company, seeks an Operations Supervisor to manage day-to-day operations for Dedicated Accounts, ensuring safety, customer satisfaction, and driver goals. Onsite role with a Tue-Sat schedule, 7:00 AM–5:00 PM, in Adairsville, GA.

Responsibilities include scheduling shipments, payroll submission, billing accuracy, driver coordination, and maintenance coordination with PTL. Requires 2 years in transportation ops, HS diploma, and strong organizational skills.

Qualifications

• Two years of relevant Transportation Operation Experience in a fast-paced environment.
• HS Diploma or GED required.
• Intermediate computer skills required.
• Regular, predictable attendance is essential.
• Intermediate Dispatch experience.
• Intermediate geography knowledge.
• Basic finance understanding.

Responsibilities

• Coordinate and schedule customer shipments to align with service requirements.
• Serve as primary day-to-day contact for customer needs.
• Process payroll submission in line with company standards.
• Manage billing processes and resolve discrepancies with customers.
• Engage with drivers to address daily operatio nal concerns.
• Coordinate with PTL for equipment maintenance and repairs.
• Implement and oversee safety programs and driver coaching.

Skills

Transportation Ops

Dispatch

Computer Skills

Geography

Finance basics

Attendance

Education

HS Diploma / GED

Job description

Position Summary:

This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.

Schedule: Onsite, Tuesday-Saturday 7:00AM-5:00PM

Responsibilities:

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
• Ensure accurate and timely submission of payroll in compliance with company standards.
• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
• Other projects and tasks as assigned.

Qualifications:

• Two years of relevant Transportation Operation Experience required, in a fast-paced environment. Operational Experience may be waived if applicable internal experience (ex: Admin).
• HS Diploma / GED required
• Intermediate computer skills
• Regular, predictable, full attendance is an essential function of the job
• Intermediate Dispatch
• Intermediate geography
• Basic Finance understanding
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Penske is an Equal Opportunity Employer.

About Epes Transport

Epes Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets. visit epestransport.com to learn more.

Job Category: Logistics/Supply Chain

Job Family: Operations

Address: 255 Prosperity Way NE

Primary Location: US-GA-Adairsville

Employer: EPES Transport System, LLC

Req ID: 2610299