Deckorators Field Specialist - Twin Cities

Deckorators; White Bear Lake (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Health savings account

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid vacation and holidays

Stock purchase program with employee

Educational reimbursement

Wellness programs

Job summary

The Deckorators Field Specialist role is based in the Twin Cities, MN, supporting product education and pull-through sales with contractors, builders, and architects. You will partner with distributor Account Managers to capture knowledge sessions, takeoffs, and certifications for brand ambassadors.

You will maintain HubSpot CRM, engage with dealers at events, and drive Deckorators promotions while ensuring documentation is uploaded for compliance and program use.

Qualifications

• Bachelor's degree or equivalent work experience in a related area
• Minimum of one year of customer services experience
• Working knowledge of Microsoft Office including Excel, Word, Outlook
• Preferred manufacturing background, but not required
• Preferred knowledge of UFP’s organization, culture, and product lines

Responsibilities

• Be the product and technical expert on all aspects of Deckorators decking and components
• Build and maintain relationships with contractors, builders, specifiers and architects
• Establish product knowledge sessions with contractors and hold various contractor events
• Certify Pros who have been educated and vetted to become our valued partners as brand ambassadors
• Engage contractors in a professional manner on various social media platforms to discuss working with Deckorators products and becoming certified pros and brand ambassadors
• Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used
• Ensure Certified Pros participate in Deckorators promotions and make sure they upload supporting documentation accordingly
• Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program
• Work with Lowe’s PSEs and Pros to educate and encourage them to use Deckorators products in their projects
• Maintain and utilize HubSpot CRM platform for contacts, leads and opportunities
• Work with distributor to support various events put on by dealers where Deckorators can be a focus of interest

Skills

Contractor relationship building

CRM HubSpot usage

Technical product knowledge

Education session facilitation

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Summary

The Deckorators Field Specialist supports the distribution of Deckorators products in a specific market and works on behalf of the distributor to bring brand awareness and product education to contractors in order to provide pull-through sales for dealers. The Field Specialist works alongside distributor Account Managers to ensure all opportunities for contractor, architect, and builder product education and product specifications are captured.

Location

The position is based in the Twin Cities, MN

Principle Duties And Responsibilities

• Be the product and technical expert on all aspects of Deckorators decking and components
• Build and maintain relationships with contractors, builders, specifiers and architects
• Establish product knowledge sessions with contractors and hold various contractor events
• Certify Pros who have been educated and vetted to become our valued partners as brand ambassadors
• Engage contractors in a professional manner on various social media platforms to discuss working with Deckorators products and becoming certified pros and brand ambassadors
• Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used
• Ensure Certified Pros participate in Deckorators promotions and make sure they upload supporting documentation accordingly
• Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program
• Work with Lowe’s PSEs and Pros to educate and encourage them to use Deckorators products in their projects
• Maintain and utilize HubSpot CRM platform for contacts, leads and opportunities
• Work with distributor to support various events put on by dealers where Deckorators can be a focus of interest

Qualifications

• Preferred bachelor's degree or equivalent work experience in a related area
• Minimum of one year of customer services experience
• Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
• Preferred manufacturing background, but not required
• Preferred experience and knowledge on UFP’s organization, culture, and product lines

Compensation & Benefit Information

$65,000 - $75,000 plus incentives annually dependent on experience* *pay range may be adjusted depending on cost of living

The percentage of incentive compensation that may be earned varies based on the customer account classification and is calculated based on collected gross profit.

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits

The Company is an Equal Opportunity Employer.

Wondering what the companies of UFP Industries are all about? We're successful. We’ve been around for more than 65 years, and we’re profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.