Decatur Inside Sales

Schimberg Co; Decatur (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Flexible spending account

Retirement plan

Paid time off

Holidays

Job summary

Schimberg Co. in Decatur, Illinois is seeking an Inside Sales Representative to join their team. The role requires experience in supporting industrial customers, focusing on service without cold calling. Responsibilities include providing product quotations, managing order execution, and responding to technical inquiries. The ideal candidate will have customer service experience, strong communication skills, and mechanical aptitude. Schimberg Co. offers a stable work environment with comprehensive benefits including medical, dental, and retirement plans.

Qualifications

• Prior customer service or inside sales experience in an industrial or B2B environment.
• Working knowledge of mechanical assemblies and valves.
• Excellent communication and organizational skills.

Responsibilities

• Provide exceptional service to a base of customers without cold calling.
• Answer technical questions on products via calls and correspondence.
• Identify customer specifications and provide product quotations.
• Generate orders and inform customers about delivery timelines.
• Assist operations and accounting with order and credit issues.

Skills

Customer service experience

Communication skills

Organizational skills

Mechanical aptitude

Proficient in MS Office

Job description

Schimberg Co. is a family‑owned industrial distributor specializing in pipe, valves, fittings, and valve automation, with seven locations across the Midwest. With over 100 years in the industry, we support industrial facilities, engineers, and contractors by delivering technically sound solutions backed by responsive, knowledgeable service.

Our culture is built on integrity, accountability, and long‑term customer relationships—and we invest in people who want to build a career in the industrial space.

Position Overview

We are seeking an Inside Sales Representative with experience supporting industrial customers to join our Inside Sales team in Decatur, IL. You will work directly with plant managers, engineers, procurement specialists, maintenance teams, and project managers to meet project specifications, submit timely quotations, and complete order execution in a fast paced environment.

If you have worked in industrial distribution, plant maintenance, contractor sales, or inside sales for engineered products, this role offers long‑term stability and growth.

Key Responsibilities

• Provide exceptional service to a current base of customers (no cold calling).
• Answer telephone calls or respond to customer correspondence regarding technical questions on products.
• Identify customer expectations through effective communication.
• Specify products based on customer application and/or engineering specifications.
• Provide product quotations, figuring pricing, discounts, and shipping charges in accordance with company guidelines.
• Generate orders with customer approval and inform customers of delivery timelines, back orders, shipping delays or any other critical order processing information.
• Obtain purchase order, credit application, or credit card information to initiate customer payment.
• Identify vendor source and place purchase orders for non‑stock material.
• Work closely with operations and accounting to resolve order, invoice, or credit issues.

What You’ll Experience

• Traditional values: Integrity, hard work, and dedication drive our business.
• Stability: A family‑owned business for over 100 years, adapting and growing with industry demands.
• Exceptional Benefits: Medical, dental, life insurance, flexible spending or health savings account, retirement plan, paid time off and holidays.
• Meaningful work: Engage with colleagues across departments and experience the direct impact of your role.
• Team‑oriented environment: We collaborate to deliver an exceptional customer experience.
• Career Growth: Cross‑training opportunities keep you learning and challenged in your role.

Qualifications

• Prior customer service or inside sales experience in an industrial, technical or B2B environment.
• Working knowledge of electrical, pneumatics, valves, instrumentation, mechanical assemblies, and/or a strong mechanical aptitude.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple priorities.
• Proficient in MS Office software including Microsoft Word, Excel, and Outlook.

Schimberg Co. is an equal‑opportunity employer.

This position requires a pre‑employment background screen as a condition of hire.