Inside Sales Construction

Steiner Electric; Loves Park (IL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation plans

Generous Paid Time Off

Medical, Dental, Vision, Life

401K with company match

Wellness reimbursement program

Job summary

Steiner Electric in Itasca, IL is seeking an Inside Sales Representative to handle sales and service duties from a remote or hybrid site. You will promote Steiner products, respond to customer requests by email, phone, or online ordering, and support vendor relationships.

The role requires a high school diploma, at least two years in counter or inside sales, and knowledge of the electrical distribution industry.

Qualifications

• High School diploma or GED required.
• Minimum two years’ work experience in Counter Sales or Inside Sales.
• Knowledge of electrical wholesale industry and Steiner products preferred.
• Intermediate MS Office (Word, Excel, Outlook, Teams) skills.
• Familiarity with ERP systems, preferably Epicor Solar Eclipse.

Responsibilities

• Promote and sell Steiner products, services and solutions, including e-commerce.
• Grow potential business via strategic outbound calling.
• Meet customer requirements through email, phone, or online ordering.
• Provide technical assistance with vendor resources and Steiner specialists.
• Quote contractor-based material and manage orders from multiple systems.
• Develop relationships with key suppliers and support promotions.

Skills

Customer service

Communication

Organizational skills

Education

High School diploma

GED

Tools

Epicor Solar Eclipse

Job description

Our most valuable resources are our employees. Our growth and success has been achieved through dedicated and highly knowledgeable employees that have provided our customers with the expertise to satisfy their requirements.

Itasca - This position offers a hybrid remote work schedule.

Are you a positive, ambitious, outgoing individual with impeccable people skills?

Does working in an organization, committed to growth, and collaboration interest you?

Do you have experience in the electrical industry to use your expertise to help customers?

ABOUT US:

Steiner Electric is a family-owned company founded in 1916. Steiner Electric is the 35th largest electrical supply business in the country, with locations in Northern Illinois, Northwest Indiana and Southeast Wisconsin. We represent many of leading manufacturers in the industry. Our team services customers with standard electrical and industrial supplies and represent automation products, motors and drives, energy management, and custom products. Steiner is a close family culture with a strong commitment to customer service, values, integrity and community service.

WHAT WE OFFER:

We offer a competitive compensation and benefits package that includes:

• Competitive compensation plans
• Generous Paid Time Off
• Medical, Dental, Vision, Life, Short-term and Long-term disability insurance
• Learning & Development Plans
• Coaching & Mentorship
• 401K with company match
• Wellness reimbursement program

WHAT YOU'LL DO:

The primary responsibility of the Inside Sales Representative is to perform sales and service duties that will meet or exceed customer requirements from a remote location or located in one of our seven locations in the Illinois region.

• Promote and sell all of Steiner’s products, services and solutions and market all divisions respectively, including E-Commerce solutions.
• Proactively growing potential business by offering Steiner based solutions through strategic outbound calling.
• Consistently meeting customer requirements by proactively communicating through email, phone, or online ordering.
• Ability to be resourceful and self-motivated in providing technical assistance from the vendor for the customer’s specific application via Steiner Specialists, supplier catalogs, supplier websites, or supplier technical support.
• Capability to quote contractor-based material, via multiple system approach with strategic quote follow up.
• Manage customer open orders and backlog. Proactively work with vendors and Sales Support Team to meet customer order requirements.
• Proactive follow up on open quotes and communicate with appropriate people.
• Work with vendors and Steiner employees on large job buys.
• Develop and maintain relationships with Key Suppliers.
• Support and promote specified suppliers (i.e., Affiliated Distributors) and product promotions.
• Enter orders in the most cost effective and profitable way, such as drop ship, customer pick up or Fed Ex carrier.
• Participate and promote Steiner/Supplier sponsored events.
• Work with Sales Support Team and Centralized Returns Department to correct and resolve order entry errors for efficient returns.
• Participate in all internal and external training, including but not limited to on site classes, off-site classes, and web-based training to keep up to date on the most current product technology.

Position Requirements: Education, Knowledge, Training, Experience, Licenses, Certification

• High School diploma or GED certification.
• Minimum two year’s work experience at Counter Sales or Inside Sales preferred.
• Knowledge of electrical wholesale industry and product lines Steiner represents preferred.
• Intermediate skill level of Microsoft Office Word, Excel, Outlook, and Teams.
• Intermediate skill level to searching web-based software.
• Knowledge of electrical distribution ERP system, Epicor Solar Eclipse preferred.
• Ability to access the necessary resources (for example, product catalogs, vendor web sites, literature, product presentations, training, department peers and other employees) to meet customer requirements, resolve customer issues, and sell all of Steiner.
• Ability to professionally respond to customer calls, transfer calls, park calls, leave voicemails.
• Ability to work remote and or in professional setting.

Steiner is an equal opportunity employer and will consider all qualified applicants for employment. Steiner employs people without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, protected veteran status, or disability.