Decatur - Auto Rental Manager - Full-time

Long-Lewis Career; Decatur (AL); On-site; USD 60,000 - 65,000; Full time

Job summary

Long-Lewis in Decatur, AL is seeking an Auto Rental Manager to lead our rental team and serve as the main point of contact for customers. This full-time role focuses on helping customers find the right vehicle and delivering a great rental experience.

The ideal candidate brings 1+ year of auto rental or sales experience, strong communication, and leadership skills, with a valid driver's license. On-site work in a fast-paced dealership environment with customer-centric goals and sales targets.

Qualifications

• Some post-high school education or training
• At least 1 year of experience in auto rental, customer service, or sales is required
• Pleasant, courteous personality with a positive attitude and professional appearance
• Strong administrative and organizational skills
• Good computer and phone skills
• Exceptional communication and interpersonal skills
• Ability to work productively in a fast-paced team environment
• Valid driver's license and clean driving record is required

Responsibilities

• Customer Point of Contact: Serve as the primary contact between the dealership and rental customers.
• Calls and Inquiries: Respond to customer calls and inquiries, understand each customer's needs, and secure reservation commitments.
• Team Leadership: Work closely with your team to deliver exceptional customer service every day.
• Goals and Strategy: Develop and carry out sound strategies to meet customer satisfaction goals and sales targets.

Skills

Customer service

Communication

Interpersonal skills

Administrative skills

Organizational skills

Phone skills

Computer skills

Education

High School or better

Job description

Decatur - Auto Rental Manager - Full-time

Showing 1 location

Decatur, AL 35603, USA

• On-site
• Pay or shift range: $60,000 USD to $65,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Position Summary

Long-Lewis is looking for an energetic, customer-focused Auto Rental Manager to lead our rental team! As the main point of contact between the dealership and our rental customers, you'll help every customer find the right vehicle and leave with a great experience. If you love working with people and thrive in a fast-paced team, we'd love to meet you.

Key Responsibilities

• Customer Point of Contact: Serve as the primary contact between the dealership and rental customers.
• Calls and Inquiries: Respond to customer calls and inquiries, understand each customer's needs, and secure reservation commitments.
• Team Leadership: Work closely with your team to deliver exceptional customer service every day.
• Goals and Strategy: Develop and carry out sound strategies to meet customer satisfaction goals and sales targets.

Qualifications

• Some post-high school education or training
• At least 1 year of experience in auto rental, customer service, or sales is required
• Pleasant, courteous personality with a positive attitude and professional appearance
• Strong administrative and organizational skills
• Good computer and phone skills
• Exceptional communication and interpersonal skills
• Ability to work productively in a fast-paced team environment
• Valid driver's license and clean driving record is required

Behaviors

Preferred

• Thought Provoking : Capable of making others think deeply on a subject
• Team Player : Works well as a member of a group
• Loyal : Shows firm and constant support to a cause
• Enthusiastic : Shows intense and eager enjoyment and interest
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work
• Job Security : Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
• Goal Completion : Inspired to perform well by the completion of tasks
• Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
• Financial : Inspired to perform well by monetary reimbursement
• Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Experience

Required

2 years: Rental or Retail Management Experience

Licenses & Certifications

Required

DRIVER'S LICENSE

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.