Auto Rental Manager - Lead Team & Customer Experience

Long-Lewis Auto Group; Decatur (AL); On-site; USD 60,000 - 65,000; Full time

Job summary

Long-Lewis Auto Group in Decatur, AL is seeking an energetic Auto Rental Manager to lead our rental team. You will be the main point of contact between the dealership and rental customers, ensuring a great experience from inquiry to reservation.

Responsibilities include guiding the team, responding to calls, and developing strategies to meet customer satisfaction and sales targets. On-site role with competitive pay and benefits.

Qualifications

• 2 years rental or retail management experience.
• Valid driver's license and clean driving record.
• High school diploma or higher.
• Strong communication and interpersonal skills.
• Excellent organizational and administrative abilities.
• On-site role in Decatur, AL.

Responsibilities

• Serve as primary contact between dealership and rental customers.
• Respond to calls, inquiries, and secure reservations.
• Lead the rental team to deliver excellent service.
• Develop strategies to meet customer satisfaction and sales targets.

Skills

Customer service

Sales experience

Team leadership

Communication

Interpersonal skills

Organizational skills

Problem solving

Education

High School or better

Some post-high school education or training

Job description

Long-Lewis Auto Group in Decatur, AL is seeking an energetic Auto Rental Manager to lead our rental team. You will be the main point of contact between the dealership and rental customers, ensuring a great experience from inquiry to reservation.

Responsibilities include guiding the team, responding to calls, and developing strategies to meet customer satisfaction and sales targets. On-site role with competitive pay and benefits.