Debt Resolution Specialist

Rausch Sturm LLP; Greenwood Village (CO); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Performance-Based Bonuses

401(k) with Company Match

Comprehensive Health, Dental & Vision Insurance

Paid Time Off & Paid Training

Career Development & Advancement Opportunities

Job summary

Rausch Sturm LLP in Greenwood Village is seeking a Debt Resolution Specialist to engage with consumers and negotiate repayment solutions. This position offers a competitive salary of $20.00/hour, with $22.00/hour for Spanish speakers, along with performance-based bonuses.

The ideal candidate will have strong verbal communication skills and a solution-focused mindset to handle sensitive conversations in a structured work environment. This full-time role comes with comprehensive benefits, including health insurance and 401(k) matching.

Qualifications

• Proficient in negotiating repayment solutions with consumers.
• Able to engage in sensitive conversations professionally.
• Must complete a typing assessment.

Responsibilities

• Engage with consumers to negotiate repayment solutions by phone.
• Identify challenges and work toward mutually beneficial outcomes.
• Comply with all federal and state regulations.

Skills

Strong verbal communication skills

Solution-focused mindset

Ability to handle sensitive conversations

Bilingual skills

Job description

Debt Resolution Specialist

Location: Greenwood Village, CO 80111

Job Type: Full-Time | Compensation: $20.00/hour (Spanish speaking $22.00/hour) + Performance-Based Bonus

Join a Career with Purpose — and Get Rewarded for Excellence

Are you motivated by helping others and driven to succeed? Do you value professionalism, integrity, and results? If so, we invite you to consider a career with us as a Debt Resolution Specialist — a role designed for high performers who are rewarded for making a meaningful impact.

We’re seeking service-oriented professionals who want more than a paycheck. In this position, you’ll play a vital role in helping consumers find solutions while contributing to a growing, relationship-driven organization.

Significant Bonus Opportunity: Your performance matters — and we recognize it. This role offers a competitive bonus structure for achieving individual and team goals. The better you perform, the more you earn – the sky is the limit!

Key Responsibilities

• Professionally engage with consumers to negotiate repayment solutions by phone.
• Actively listen, identify challenges, and work toward mutually beneficial outcomes.
• Secure firm commitments for timely repayment and update account records accurately.
• Comply with all federal and state regulations, including FDCPA standards.
• Collaborate with team members and participate in ongoing training.

Qualifications

• Strong verbal communication skills and a solution-focused mindset.
• Ability to handle sensitive conversations with empathy and professionalism.
• Comfortable working in a structured, fast-paced environment.
• Must complete a typing assessment.
• Bilingual skills are a plus.

What We Offer

• Performance-Based Bonuses
• 401(k) with Company Match
• Comprehensive Health, Dental & Vision Insurance
• Health Savings & Flexible Spending Accounts
• Disability & Life Insurance
• Paid Time Off & Paid Training
• Employee Assistance Program
• Referral Program & Profit Sharing
• Career Development & Advancement Opportunities

Work Location: In person.

We Value Who You Are. We are proud to be an Equal Opportunity Employer. We respect and celebrate diversity and do not discriminate based on race, color, gender, age, religion, national origin, disability, veteran status, sexual orientation, gender identity, or any legally protected status.