Debt Recovery Revenue Tax Analyst I/II

State of Louisiana; Baton Rouge (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

Louisiana Department of Revenue is seeking a Revenue Tax Analyst to join the Debt Recovery Division. You will analyze account histories, respond to inquiries, interpret statutes, and determine appropriate actions in accordance with ODR policy.

The role requires one year of administrative experience. Education substitutions allowed; responsibilities include skip tracing and evaluating payment arrangements, with salary determined by qualifications.

Qualifications

• Communicating information clearly to customers and colleagues.
• Focusing on customer needs and policy guidance.
• Making accurate judgments using available data and policies.

Responsibilities

• Analyze account history, balances, and activities to determine status and actions.
• Respond to inquiries via phone and in person with accurate, policy-based information.
• Explain applicable statutes and policies to customers and stakeholders.
• Conduct skip tracing using approved tools and databases.
• Evaluate eligibility for payment arrangements and other dispositions.

Skills

Communicating effectively

Customer focus

Judgment

Job description

Louisiana Department of Revenue is seeking a Revenue Tax Analyst to join the Debt Recovery Division. You will analyze account histories, respond to inquiries, interpret statutes, and determine appropriate actions in accordance with ODR policy.

The role requires one year of administrative experience. Education substitutions allowed; responsibilities include skip tracing and evaluating payment arrangements, with salary determined by qualifications.