Debt Collector

O'Brien Recruitment; Bellville (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

O'Brien Recruitment is seeking a dedicated debt collection specialist based in Texas to manage outstanding accounts and resolve overdue payments. You will contact customers, negotiate payment arrangements, and maintain accurate records while delivering professional customer service and meeting collection targets in a compliant manner.

The role requires strong communication, negotiation and organisational skills, proficiency with Microsoft Office, and the ability to work independently to escalate

Qualifications

• 23 years of relevant experience in debt collection, credit control or accounts receivable preferred.
• Strong communication, negotiation and interpersonal skills.
• Experience following up on outstanding accounts and overdue payments.
• Ability to handle payment queries and negotiate suitable payment arrangements.
• Good administrative and organisational skills.
• Accurate record-keeping and attention to detail.
• Ability to handle confidential financial information professionally.
• Proficiency in Microsoft Office and relevant debt collection or accounting systems.
• Ability to work independently, meet deadlines and achieve collection targets.

Responsibilities

• Contact customers regarding outstanding and overdue accounts.
• Follow up on unpaid invoices and outstanding balances.
• Negotiate payment arrangements and monitor agreed payment dates.
• Respond to account queries and assist with resolving payment discrepancies.
• Maintain accurate records of collection activities and customer interactions.
• Monitor outstanding accounts and escalated matters when necessary.
• Provide professional and courteous customer service throughout the collection process.

Skills

Negotiation

Interpersonal skills

Communication skills

Attention to detail

Confidential information handling

Independent work

Deadline-driven

Tools

Debt collection software

Microsoft Office

Job description

Minimum Requirements

• 23 years of relevant experience in debt collection, credit control or accounts receivable preferred.
• Strong communication, negotiation and interpersonal skills.
• Experience following up on outstanding accounts and overdue payments.
• Ability to handle payment queries and negotiate suitable payment arrangements.
• Good administrative and organisational skills.
• Accurate record-keeping and attention to detail.
• Ability to handle confidential financial information professionally.
• Proficiency in Microsoft Office and relevant debt collection or accounting systems.
• Ability to work independently, meet deadlines and achieve collection targets.

Key Responsibilities

• Contact customers regarding outstanding and overdue accounts.
• Follow up on unpaid invoices and outstanding balances.
• Negotiate payment arrangements and monitor agreed payment dates.
• Respond to account queries and assist with resolving payment discrepancies.
• Maintain accurate records of collection activities and customer interactions.
• Monitor outstanding accounts and escal ... resolved matters when necessary.
• Provide professional and courteous customer service throughout the collection process.