Debt Collections Specialist – Outsourced Accounts

Lending Solutions Inc; Elgin (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Training

Shift Differentials

Paid Time Off

Educational Assistance and Employee‑A‑

Growth opportunities

Job summary

Lending Solutions Inc. in Elgin, IL is seeking a Debt Management - Full Collection Outsourcing Representative to join our onsite team.

The role focuses on contacting delinquent members, assessing accounts, and guiding them toward current status in collaboration with clients. Ideal candidates have prior consumer collection experience, strong communication, solid Excel/Word skills, and a detail-oriented, time-managed approach.

Qualifications

• Previous consumer collection experience is required.
• Positive and professional demeanor.
• Effective time management and problem-solving skills.
• Experience and comfort with Excel and Word.
• Strong attention to detail and good multi-tasking skills.

Responsibilities

• Initiating contact with delinquent members to bring accounts current.
• Discuss delinquency with members and document activity.
• Make follow-up calls as directed by LSI and the client.
• Adhere to all Full Collection Outsourcing policies, procedures and requirements.
• Communicate with members in a courteous and professional manner.
• Other duties and projects as assigned.

Skills

Delinquency contact

Phone communication

Excel

Word

Attention to detail

Time management

Education

High school/GED (minimum)

Job description

Lending Solutions Inc. in Elgin, IL is seeking a Debt Management - Full Collection Outsourcing Representative to join our onsite team.

The role focuses on contacting delinquent members, assessing accounts, and guiding them toward current status in collaboration with clients. Ideal candidates have prior consumer collection experience, strong communication, solid Excel/Word skills, and a detail-oriented, time-managed approach.