Debt Collections Specialist

Course Advisor; Columbia (IL); On-site; USD 24,620 - 55,360; Full time

Job summary

A financial services organization is seeking a Bill Collector to manage delinquent accounts by notifying customers through calls and correspondence. Key responsibilities include preparing statements, initiating repossession when necessary, and maintaining records. The ideal candidate will have strong communication skills and familiarity with financial software. Salary ranges from $24,620 to $55,360 depending on experience. This role is based in Columbia, Illinois.

Qualifications

• Excellent communication skills are crucial for advising customers effectively.
• Ability to understand customer reactions and adjust approach accordingly.
• Familiarity with various tools and technologies used in the industry.

Responsibilities

• Locate and notify customers of delinquent accounts.
• Prepare statements for the credit department if customers fail to respond.
• Initiate repossession proceedings or service disconnections as needed.

Skills

Active Listening

Speaking

Social Perceptiveness

Persuasion

Writing

Critical Thinking

Tools

Microsoft Excel

Microsoft Office

Microsoft Outlook

SAP

Spreadsheet software

Microsoft Dynamics

Job description

A financial services organization is seeking a Bill Collector to manage delinquent accounts by notifying customers through calls and correspondence. Key responsibilities include preparing statements, initiating repossession when necessary, and maintaining records. The ideal candidate will have strong communication skills and familiarity with financial software. Salary ranges from $24,620 to $55,360 depending on experience. This role is based in Columbia, Illinois.