Credit Collections Specialist

OLSA Resources, Inc.; Chicago (IL); On-site; USD 15,911 - 22,661; Full time

Job summary

A leading shipping company in Chicago is seeking to fill a role focused on managing delinquent accounts and ensuring effective communication with customers and internal teams. Responsibilities include researching accounts, arranging collections, and preparing customer correspondence. Ideal candidates will have exceptional communication and writing skills, along with experience in Microsoft Office applications. The position offers a starting pay of $14+/hr, with hours from 7:30 am to 4:00 pm, Monday to Friday.

Qualifications

• Ability to maintain strong working relationships with customers and sales teams.
• Must be able to organize and prioritize work independently.
• Exceptional writing skills are required with the ability to compose clear emails.

Responsibilities

• Research and contact delinquent accounts to arrange collection of payments.
• Prepare correspondence to customers and make credit suspension recommendations.
• Communicate customers' statuses to Center teams.

Skills

Decision-making

Strong communication skills

Professional telephone manner

Keyboarding skills

Tools

Excel

Word

Outlook

Job description

A leading shipping company in Chicago is seeking to fill a role focused on managing delinquent accounts and ensuring effective communication with customers and internal teams. Responsibilities include researching accounts, arranging collections, and preparing customer correspondence. Ideal candidates will have exceptional communication and writing skills, along with experience in Microsoft Office applications. The position offers a starting pay of $14+/hr, with hours from 7:30 am to 4:00 pm, Monday to Friday.