Dean, Student Development

The Chronicle Of Higher Education, Inc.

Baltimore (MD)

On-site

USD 80,000 - 110,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Health insurance

Retirement plans

Tuition Assistance

Flexible Spending Accounts

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Dean of Student Development in Baltimore, MD, to lead the strategic and operational efforts in student success services. This role requires a master’s degree and extensive experience in student services leadership at a community college.

Key responsibilities include overseeing academic and career advising, developing policies for student persistence, and leveraging technology to enhance student outcomes.

The position offers a comprehensive benefits package including health insurance, retirement plans, and tuition assistance for employees and their dependents.

Qualifications

Minimum of eight years of leadership experience in student services.
Experience in budget oversight and driving strategic priorities.
Knowledge of FERPA, ADA/Section 504 compliance.

Responsibilities

Provide leadership for the operations of student development units.
Monitor service utilization and key performance indicators.
Partner with stakeholders to design integrated student services.

Skills

Leadership

Data analysis

Budget oversight

Cross-functional collaboration

Communication

Education

Master’s degree

Doctoral degree (preferred)

Tools

CRM systems

Degree planning tools

Early alert systems

Job description

Class Description

Under the direction of the Assistant Vice President for Student Affairs, the Dean of Student Development provides strategic, operational, and assessment leadership for an integrated portfolio of student success services that advance equitable persistence, retention, and completion. The role oversees academic and career advising, testing and assessment, tutoring, retention and transition services, TRIO Student Support Services, student accessibility services, and other success initiatives. The Dean leads cross‑functional collaboration to create a seamless, student‑centered experience aligned with institutional goals and accreditation standards, using data and technology to drive continuous improvement across a multi‑campus environment.

Minimum Requirements

Master’s degree from an accredited institution. A doctoral degree is preferred. A minimum of eight (8) years of leadership experience with supervisory responsibilities at the director level or higher within student services areas in higher education is required; prior experience in a multi‑campus community college is preferred. Experience and proficiency in utilizing data and technology, such as CRM systems, early alert systems, and degree planning tools, to analyze and improve student outcomes is required. Experience in budget oversight and driving strategic priorities is required. Demonstrated knowledge of FERPA, ADA/Section 504 accessibility obligations, and accreditation standards pertinent to student services.

For best consideration, please apply by February 10, 2026.

Class Specific Essential Duties

Provide leadership for the operations of student development units, including recruitment, supervision, evaluation, and professional development of staff.
Establish and manage multiple priorities and projects in a complex, fast‑paced environment while ensuring outstanding service across the student enrollment lifecycle.
Implement, monitor, and assess services using evidence‑based practices; use assessment findings to create, pilot, and scale interventions that address identified needs.
Partner with administrators, faculty, students, and external stakeholders to design and sustain cross‑departmental integrated processes that deliver a seamless, student‑success experience.
Develop data collection, analysis, and reporting systems that demonstrate outcomes and inform strategic resource allocation.
Ensure effective administration of personnel, space, finances, and other resources within scope; approve expenditures and monitor budgets.
Hold team members accountable for high performance and engagement through clear expectations, regular feedback, and performance evaluations.
Review reports, evaluate program performance, and recommend improvements in services, processes, and policies.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

Lead the long‑term vision for student development, identify areas for improvement, and implement innovative solutions designed to enhance the student experience.
Develop, implement, and evaluate student‑centered policies, procedures, protocols, and interventions that improve persistence, retention, and completion.
Monitor service utilization and key performance indicators; produce data‑informed reports and translate findings into strategies that advance institutional goals and performance objectives for student success.
Maintain continuous communication with the Assistant Vice President for Student Affairs regarding strategic priorities, progress, timelines, and deliverables.
Ensure clear, supportive, personalized, and timely communication that guides students and families to resources throughout their educational journey.
Leverage technology and analytics to assess outcomes and enhance student‑focused programs and services.
Represent the college on internal and external committees; foster partnerships with academic partners, employers, and community organizations.
Provide leadership and compliance oversight for TRIO SSS and other grant‑funded initiatives, including reporting and fiscal stewardship.

CCBC Full Time Benefits At A Glance

Health and Medical

CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
Kaiser

Prescription Drug Benefits:

For CIGNA Plans – included in Cigna Plan Medical Premiums
Kaiser – included in Kaiser Medical Premium

Mental Health

Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre‑approved. Premium included in medical care plan.

Dental Benefits

CareFirst Blue Cross/Blue Shield Regional Traditional
CareFirst Blue Cross/Blue Shield Regional Preferred

Vision Benefits

Flexible Spending Accounts

Benefit Strategies Health Spending Account $2,600
Benefit Strategies Dependent Care (children under 13 and eldercare) $5,000

Term Life Insurance: MetLife

Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.

Permanent Whole Life Insurance: Unum

Permanent Whole Life Insurance with Optional Long Term Carerider available through Unum. Available to full‑time employees, part‑time associates, and adjunct faculty.
Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.

Accidental Death & Dismemberment: The Hartford

Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.

Long‑Term Disability

Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.

Retirement Plans

Maryland State Teacher’s Pension System (7% contributory)
Optional Retirement Plan (non‑contributory)
Baltimore County Employees’ Retirement System (7% contributory)

Supplemental (Retirement Annuities) 403(b) and 457(b)

Tax‑sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms.
Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after‑tax dollars and then withdraw tax‑free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA‑CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre‑tax 403(b) dollars and Roth 403(b) post‑tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.

Legal Services

Legal Resources is a pre‑paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.

Credit Union

First Financial Federal Credit Union membership available to employees.

Direct Deposit

It’s convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.

Work and Family Employee Assistance Program (EAP): Cigna Behavioral

Free personal advocates assisting you and any household member to resolve any issues.

Paid Leave Benefits

Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.

Tuition Assistance

Eligible full‑time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.

Academic Cash Award

Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.

McDaniel College’s Educator’s Legacy Scholarship Program

CCBC is proud to offer an exciting new benefit to all benefits‑eligible employees!

McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits‑eligible employees. CCBC is among the inaugural community college partners.

Children of any current full‑time benefits‑eligible CCBC employee with at least four years of continuous full‑time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.

The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty‑mentors empower students to achieve their personal best, and many graduates go on to become top K‑12 educators.

Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student‑faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!

Mandated Federal Benefits

Workers’ Compensation, Unemployment Insurance, Social Security.

For Your Convenience