Dealership Success & Support Specialist

Curbee; Dallas (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Equity ownership

Unlimited PTO

Comprehensive benefits

Job summary

A leading mobile service technology provider is seeking a Dealership Support Specialist in Dallas, Texas. This full-time role involves being the first line of support for dealership partners, resolving their issues promptly while collaborating with the engineering and product teams. The ideal candidate will have 2–5 years of experience in Automotive SaaS support, strong problem-solving skills, and a passion for helping people. Competitive salary and benefits included.

Qualifications

• 2–5 years experience in Automotive SaaS support, technical support, or a related role.
• Experience supporting dealership tools, platforms, or systems.
• Strong problem-solving skills with the ability to stay organized under volume.

Responsibilities

• Serve as the first point of contact for dealer support.
• Triage incoming support tickets and resolve issues directly.
• Communicate status updates clearly to dealers.

Skills

Automotive SaaS support

Technical support

Problem-solving skills

Clear communication

Software tools navigation

Detail-oriented

Curiosity

Tools

DMS

CRM

SmartPath Service

Tekion

ShopMonkey

Job description

A leading mobile service technology provider is seeking a Dealership Support Specialist in Dallas, Texas. This full-time role involves being the first line of support for dealership partners, resolving their issues promptly while collaborating with the engineering and product teams. The ideal candidate will have 2–5 years of experience in Automotive SaaS support, strong problem-solving skills, and a passion for helping people. Competitive salary and benefits included.