Dealership Office Assistant - Customer-Focused Admin Pro

Hondaburlington; Burlington (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Generous pay plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid vacation

Sick leave

Holidays

Career growth

Job summary

Honda of Burlington, part of the Nelson Family Automotive Group, is hiring an Office Assistant to join our busy dealership in Burlington, WA. You will handle inquiries, process titles and invoices, and support sales and service teams with a professional, customer-focused approach.

We offer a generous pay plan with comprehensive benefits including medical, dental, vision, life insurance, a 401(k) with matching, paid vacation and holidays, and opportunities for career advancement.

Qualifications

• Strong attention to detail.
• Excellent follow-through and communication skills.
• Prefer 1+ years of experience in an auto dealership; we will train the right candidate.
• Automation experience a plus.
• Previous experience working in a busy office environment preferred.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

Responsibilities

• Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
• Maintain a professional, calm manner when negotiating with difficult or upset customers.
• Maintain a high level of confidentiality.
• Open and accurately record incoming titles and/or invoices, according to established procedures.
• Troubleshooting and problem resolution.
• Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
• Contribute to effective operations by providing support where and when as needed on sale/customer promotion dates.
• Perform other duties as assigned or requested.

Skills

Strong attention to detail

Excellent follow-through and

Auto dealership experience

Automation experience

Office environment experience

Pre-employment testing

Job description

Honda of Burlington, part of the Nelson Family Automotive Group, is hiring an Office Assistant to join our busy dealership in Burlington, WA. You will handle inquiries, process titles and invoices, and support sales and service teams with a professional, customer-focused approach.

We offer a generous pay plan with comprehensive benefits including medical, dental, vision, life insurance, a 401(k) with matching, paid vacation and holidays, and opportunities for career advancement.