Dealership IT Support Specialist

Easterns Automotive Group; Sterling (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) with Company Matching

Paid Time Off (PTO) & Parental Leave

Flexible Schedule

Paid Training & Tuition Reimbursement

Employee Discounts

Job summary

An automotive group in the Washington DC area is seeking a Dealership IT Support Specialist to maintain technology operations across various dealership locations. The ideal candidate will possess strong IT support experience, particularly within the automotive industry, and be familiar with Microsoft environments. This role involves troubleshooting, managing IT vendors, and ensuring compliance with industry standards. Benefits include comprehensive health insurance and flexible scheduling opportunities, making it an excellent opportunity for tech-savvy individuals looking to make an impact.

Qualifications

• Experience in IT support, preferably in automotive or dealership environments.
• Knowledgeable about dealership-specific software and IT hardware.
• Strong ability to troubleshoot software and hardware issues.

Responsibilities

• Maintain and troubleshoot Microsoft environment across all dealership locations.
• Manage relationships with IT vendors for compliance to standards.
• Oversee installation and support of dealership-specific software.

Skills

IT support experience

Knowledge of Microsoft environments

Problem-solving skills

Communication skills

Vendor management

Self-motivated and independent

Education

Educational background in Information Technology or Computer Science

Tools

CDK software

Microsoft Office

Job description

Job Title: Dealership IT Support Specialist

Company: Easterns Automotive Group

Location: Washington DC Area

Easterns Automotive Group is seeking a skilled and dynamic Dealership IT Support Specialist to join our team. As a leader in the certified pre‑owned automotive retail space, we’re dedicated to providing top‑notch service not only to our customers but also in supporting our internal operations. In this role, you will be instrumental in maintaining our IT infrastructure, ensuring all technology‑related operations run smoothly across our dealership locations in the Washington DC area.

Benefits

• Health & Dental Insurance: Comprehensive coverage for you and your family.
• Vision Insurance: Support for your eye care needs.
• Life & Disability Insurance: Financial security and peace of mind.
• Health Savings Account (HSA): Flexible spending for health care needs.
• 401(k) with Company Matching: Investing in your financial future.
• Paid Time Off (PTO) & Parental Leave: Balancing work and life.
• Flexible Schedule: Promoting work‑life harmony.
• Paid Training & Tuition Reimbursement: Opportunities for personal and professional growth.
• Employee Discounts: Exclusive savings on vehicles and services.

Responsibilities

• Maintaining and troubleshooting our Microsoft environment, including software and hardware issues across all dealership locations.
• Managing relationships with IT vendors, ensuring services and products meet our standards and needs.
• Overseeing the installation, configuration, and support of dealership‑specific software such as CDK.
• Providing field service support, including setting up and configuring printers, scanners, PCs, and other technology equipment.
• Ensuring all IT‑related operations adhere to industry standards and company policies.
• Collaborating with the IT team to develop and implement IT strategies that enhance operational efficiency.

Qualifications

• Have proven experience in IT support, preferably with exposure to dealership or automotive industry environments.
• Be knowledgeable in Microsoft environments, dealership‑specific software (e.g., CDK), and general IT hardware.
• Possess strong problem‑solving skills and the ability to troubleshoot software and hardware issues.
• Demonstrate excellent communication and interpersonal skills for managing vendor relationships and supporting non‑technical staff.
• Be self‑motivated with the ability to work independently across multiple dealership locations.
• Have a valid driver's license and reliable transportation for field service responsibilities.
• Educational background in Information Technology, Computer Science, or related field is preferred.

If you’re passionate about technology and eager to play a key role in the seamless operation of a leading automotive group, we invite you to apply to join Easterns Automotive Group. Your technical expertise and dedication will be pivotal in driving our success.