Dealership General Manager: Lead Ops, People & Profit

Charlie Clark Auto Group; Laredo (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group in Laredo, TX seeks a General Manager to oversee sales, finance, service, parts, and administration, driving profitability and strategic planning. You will lead department managers, set goals, and ensure regulatory compliance while maintaining strong external relationships.

The role requires extensive leadership, analytics, and communication skills, with a focus on optimizing operations, budgeting, and customer satisfaction in a dynamic dealership environment.

Qualifications

• Two or more years of dealership sales experience.
• Five or more years in a supervisory role.
• Experience in other dealership departments is a plus.
• Ability to manage a large, diverse staff.
• Knowledge of federal, state, and local regulations affecting operations and compliance incl. hazardous waste disposal and OSHA Right-to-Know; provide training on regulations and ethics.
• Effective analytical and communication skills.
• Effective people skills.
• Good reading, computer, and mathematics skills.
• Leadership qualities.
• Ability to learn new technology and repair/service procedures and specifications.
• Ability to operate electronic diagnostic equipment.

Responsibilities

• Hiring all management positions, completing performance evaluations regularly and developing short- and long-term goals for each department manager (admin, sales, parts, collision, service).
• Plan and develop short- and long-term goals annually and submit projections to corporate management.
• Communicate with the comptroller/office manager weekly to review forecasts and align with projections.
• Monitor daily operations and recommend improved courses of action.
• Explain dealership policies to employees and ensure understanding and compliance.
• Provide management with financial condition reports for the dealership.
• Oversee monthly financial statements and ensure accuracy and timeliness.
• Coordinate with business/administrative office to maintain records and analyses.
• Develop and maintain relationships with lending institutions and manufacturer personnel.
• Hold regular meetings with department managers to ensure profitability and efficiency.
• Collaborate with sales and finance to set dealership sales goals and business plans.
• Maintain enthusiasm to boost employee morale.
• Create cost-effective advertising and merchandising strategies.
• Address customer complaints unresolved by department managers.

Skills

Executive leadership

Dealership sales

Staff management

Regulatory compliance

Analytical skills

Communication skills

Problem solving

Technology adaptability

Diagnostic equipment operation

Reading & math skills

Education

High school diploma

Business administration degree (preferred)

Job description

Charlie Clark Auto Group in Laredo, TX seeks a General Manager to oversee sales, finance, service, parts, and administration, driving profitability and strategic planning. You will lead department managers, set goals, and ensure regulatory compliance while maintaining strong external relationships.

The role requires extensive leadership, analytics, and communication skills, with a focus on optimizing operations, budgeting, and customer satisfaction in a dynamic dealership environment.