GENERAL MANAGER

Charlie Clark Auto Group; Laredo (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group in Laredo, TX seeks a General Manager to oversee sales, finance, service, parts, and administration, driving profitability and strategic planning. You will lead department managers, set goals, and ensure regulatory compliance while maintaining strong external relationships.

The role requires extensive leadership, analytics, and communication skills, with a focus on optimizing operations, budgeting, and customer satisfaction in a dynamic dealership environment.

Qualifications

• Two or more years of dealership sales experience.
• Five or more years in a supervisory role.
• Experience in other dealership departments is a plus.
• Ability to manage a large, diverse staff.
• Knowledge of federal, state, and local regulations affecting operations and compliance incl. hazardous waste disposal and OSHA Right-to-Know; provide training on regulations and ethics.
• Effective analytical and communication skills.
• Effective people skills.
• Good reading, computer, and mathematics skills.
• Leadership qualities.
• Ability to learn new technology and repair/service procedures and specifications.
• Ability to operate electronic diagnostic equipment.

Responsibilities

• Hiring all management positions, completing performance evaluations regularly and developing short- and long-term goals for each department manager (admin, sales, parts, collision, service).
• Plan and develop short- and long-term goals annually and submit projections to corporate management.
• Communicate with the comptroller/office manager weekly to review forecasts and align with projections.
• Monitor daily operations and recommend improved courses of action.
• Explain dealership policies to employees and ensure understanding and compliance.
• Provide management with financial condition reports for the dealership.
• Oversee monthly financial statements and ensure accuracy and timeliness.
• Coordinate with business/administrative office to maintain records and analyses.
• Develop and maintain relationships with lending institutions and manufacturer personnel.
• Hold regular meetings with department managers to ensure profitability and efficiency.
• Collaborate with sales and finance to set dealership sales goals and business plans.
• Maintain enthusiasm to boost employee morale.
• Create cost-effective advertising and merchandising strategies.
• Address customer complaints unresolved by department managers.

Skills

Executive leadership

Dealership sales

Staff management

Regulatory compliance

Analytical skills

Communication skills

Problem solving

Technology adaptability

Diagnostic equipment operation

Reading & math skills

Education

High school diploma

Business administration degree (preferred)

Job description

GENERAL MANAGER

Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices.

Job Duties:

• Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments)
• Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
• Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
• Paying close attention to daily operations, recommending and creating improved courses of action where necessary
• Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
• Providing dealership management with reports on the financial condition of the dealership
• Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
• Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
• Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
• Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
• Work with sales and finance management to develop dealership sales goals and business plans
• Maintaining an enthusiastic attitude tobuild positiveemployee attitudes andmorale
• Creating cost-effective advertising programs and merchandising strategies for the dealership
• Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Skills/Qualifications:

• Two or more years of dealership sales
• 5 or more years in a supervisory position
• Experience in other dealership departments is a plus
• Ability to manage a large, diverse staff
• Know the federal, state, and local regulationsaffecting their operations and comply with them,including hazardous waste disposal and OSHA Right-to-Know regulations. Also they mustprovide the necessary training on regulations and ethical practices
• Effective analytical and communication skills.
• Effective people skills
• Good reading, computer, and mathematics skills
• Leadership quality
• Ability to learn new technology and repair and service procedures and specifications.
• Should be able to operate electronic diagnostic equipment.

Job Requirements:

• Must hold a high school diploma or equivalent is required
• College degree in business administration is preferred
• Must be able to work evenings and weekends
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid Texas driver's license

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

About Us:

At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!