Dealership Front Desk & Admin Assistant (Excel)

Luther Collision & Glass South Saint Paul; Hopkins (MN); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Luther Collision & Glass South Saint Paul is seeking a Receptionist/Office Assistant with excellent customer service and a winning attitude. You will receive calls, determine callers' business, and direct them to the correct destination, while performing basic accounting tasks in accounts receivable and payable.

Proficiency in Excel is preferred. We value a professional appearance and the ability to communicate effectively with customers and staff.

Qualifications

• Experience with Microsoft Office is a plus.
• Available to work flexible hours including nights, weekends and some holidays.
• Ability to effectively communicate customer interests, needs and requests to management and sales personnel.
• Professional appearance.

Responsabilités

• Operate switchboard and direct customers to the appropriate department.
• Communicate with callers in a professional, friendly and efficient manner, minimizing hold times.
• Handle customer complaints diplomatically and refer to the appropriate department for resolution.
• Receive cash, checks and credit card payments from customers; issue receipts.
• Assist managers with clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with customers and fellow employees.

Connaissances

Customer service

Communication

Professional appearance

Flexibility

Outils

Excel

Description du poste

Luther Collision & Glass South Saint Paul is seeking a Receptionist/Office Assistant with excellent customer service and a winning attitude. You will receive calls, determine callers' business, and direct them to the correct destination, while performing basic accounting tasks in accounts receivable and payable.

Proficiency in Excel is preferred. We value a professional appearance and the ability to communicate effectively with customers and staff.