Dealership Administrative & Operations Specialist

Nationwide Trailers; Mesa (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Nationwide Trailers in Mesa, AZ is seeking a Detail-Oriented Business Office Administrator to support daily store operations, handle paperwork including title/registration, coordinate HR onboarding, and engage with customers as needed. You will work closely with the General Manager, sales team, and store partners to ensure paperwork and reporting are precise and timely.

This role emphasizes accuracy, reliability, and a professional customer-focused approach while maintaining organized offices

Qualifications

• Two+ years in administrative, accounting, or HR-related roles, preferably in dealership or retail operations.
• Experience with title and registration work in an automotive/trailer environment is preferred.
• Strong attention to detail and organizational skills.
• Professional communication and customer-first mindset.

Responsibilities

• Process sales paperwork and maintain complete, accurate deal jackets.
• Prepare and submit title and registration paperwork and coordinate with DMV partners.
• Be trained on trailer sales documentation to assist customers when Sales Consultants are unavailable.
• Reconcile daily deposits and support accounting and reporting processes.
• Manage onboarding paperwork and personnel files in HR compliance.
• Coordinate with HR on background checks, payroll setup, and benefits documentation.
• Maintain office organization, order supplies, and support store operations.
• Provide a professional, friendly experience for customers who call or visit the store.

Skills

Administrative experience

Customer service

MS Office

Attention to detail

Education

High school diploma

Tools

Aspen

CDK

Job description

Nationwide Trailers in Mesa, AZ is seeking a Detail-Oriented Business Office Administrator to support daily store operations, handle paperwork including title/registration, coordinate HR onboarding, and engage with customers as needed. You will work closely with the General Manager, sales team, and store partners to ensure paperwork and reporting are precise and timely.

This role emphasizes accuracy, reliability, and a professional customer-focused approach while maintaining organized offices