Dealer Support Lead - South Division

Graceland Management Services LLC; Cunningham (KY); On-site; USD 55,000 - 80,000; Full time

Job summary

Graceland Management Services LLC is seeking a Sales Support Manager to lead our support efforts for dealers and regional sales managers. The role focuses on delivering exceptional service, accurate support, and smooth daily operations within a dynamic sales division.

The ideal candidate will have a Bachelor's degree in a sales or management field, strong communication and organizational skills, and the ability to adapt to change. Travel may be required as part of the role.

Qualifications

• Excellent communication and written skills.

Responsibilities

• Deliver professional service to Graceland Dealers and Regional Sales Managers.
• Provide timely and accurate support.
• Oversee day-to-day activities for a division.
• Facilitate communication with Support Team, RSMs, and Dealers.
• Support all aspects of the sales process.

Skills

Excellent communication

Excellent interpersonal skills

Organization

Problem solving

Teaching ability

Team player

Time management

Travel flexibility

Education

Bachelor’s degree in Sales/Management

Tools

Computers

Job description

Description

Graceland Management Services, LLC is currently in search of a Sales Support Manager. The

Primary Responsibilities For This Position Include

• Delivering excellent and always professional service to Graceland Dealers and Regional Sales Managers
• Providing timely and accurate support
• Overseeing the day to day activities for a specific Division of Graceland
• Facilitating communication with Support Team and Regional Sales Managers, as well as Dealers
• Supporting all aspects of the sales process

The Sales Support Manager is responsible for process creation, evaluation, optimization, and implementation. Identifying and resolving issues will be key activities. This individual will be responsible for assisting with the professional development of Sales Support personnel. Other duties may be assigned by management as required.

Requirements

• Excellent computer skills
• Availability to work an average minimum of 40 hours per week
• Well organized and responsible
• Aptitude in problem solving and teaching
• Excellent interpersonal, verbal, and written communication skills
• Team player with a high level of dedication
• Bachelor’s Degree in a Sales or Management related field preferred
• Management Experience a plus
• Excellent time management and prioritization skills
• Occasional travel required
• Ability to adapt to a rapidly changing environment
• Excellent decision making capabilities
• Thorough research skills and attention to detail
• An understanding of sales principles and customer service practices
• Ability to effectively present information in one-on-one and small group situations
• Embraces and promotes Graceland Values