Dealer Relationship Manager - Pennsylvania

JPMorganChase; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorganChase in Philadelphia is seeking a Dealer Relationship Manager to motivate dealers in Central and Eastern Pennsylvania on Chase Auto Finance products. The position involves signing up dealers, training them on contracts, and acting as a liaison for credit decisions.

Candidates should have underwriting and sales experience in the auto finance industry, along with excellent communication and sales presentation skills. The role requires managing a diverse dealer base and achieving sales targets.

Qualifications

• 3+ years of indirect auto finance industry experience.
• Experience managing a sales territory.
• Thorough knowledge of indirect finance products.

Responsibilities

• Sign up dealers and train them on contracts.
• Act as liaison between dealerships and the Dealer Service Center.
• Monitor dealer performance metrics.
• Achieve sales targets and build long-term client relationships.
• Manage a customer/dealer base of 85+ accounts.

Skills

Underwriting and sales experience

Strong people-management skills

Verbal and written communication skills

Sales presentation skills

Knowledge of automotive industry

Education

BS degree

Job description

Chase Auto is a leading provider of auto financing, serving auto dealers, consumers, and vehicle manufacturers with a portfolio of more than $80 billion in assets. The Dealer Relationship Manager (DRM) role focuses on motivating dealers in Central and Eastern Pennsylvania to use Chase Auto Finance products and services.

Responsibilities

• Sign up dealers to local market programs and train them on contracts.
• Act as liaison between dealerships and the Dealer Service Center for credit decisions.
• Monitor dealer performance, including efficiency ratios, delinquency, losses, and profitability.
• Increase and maintain required market share levels and achieve volume plans.
• Train dealers on all consumer and commercial products.
• Achieve sales targets and build long‑term client relationships.
• Identify opportunities to offer commercial financing solutions, including floor plan financing and treasury management.
• Manage a customer/dealer base of 85+ accounts.

Required Qualifications

• Underwriting and sales experience within the auto finance industry.
• Strong people‑management and influencing skills.
• Excellent verbal and written communication skills.
• Experience managing a sales territory.
• 3+ years of indirect auto finance industry experience.
• General knowledge of the automotive industry and dealerships.
• Excellent sales presentation skills to motivate new clients.
• Thorough knowledge of indirect finance products (retail/lease).
• Demonstrated ability to establish and maintain client relationships.
• Willingness to travel locally on a daily basis.

Preferred Qualifications

• Consumer leading and commercial product knowledge.
• BS degree.

Equal Opportunity Employer

Chase is an equal opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We provide reasonable accommodations for applicants and employees’ religious practices and physical or mental health needs.