Dealer Relationship Manager II – Indirect Auto

Jobtailor; Massachusetts; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking an experienced Dealer Finance Relationship Manager in Massachusetts to develop and grow a portfolio of automotive dealership relationships. You will serve as the primary PNC Dealer Finance representative, travel frequently, and educate dealers on indirect lending products and processes.

You will drive engagement and support sales opportunities across the territory. In this role, you will analyze dealer performance, deliver trainings and presentations to leadership teams, and

Qualifications

• Experience in indirect auto finance, dealer services, or dealership relationship management.
• Strong business development and consultative sales skills.
• Experience managing a sales territory and achieving production goals.
• Excellent communication, presentation, and negotiation skills.

Responsibilities

• Develop, manage, and grow a portfolio of automotive dealership relationships throughout Massachusetts.
• Serve as the primary PNC Dealer Finance representative within the territory.
• Drive dealer engagement and increase indirect auto loan volume through consultative selling.
• Prospect and onboard new dealer partners while expanding existing relationships.
• Educate dealers on PNC’s indirect lending products, processes, and benefits.
• Analyze dealer performance and implement strategies to increase production and profitability.

Skills

Consultative sales

Relationship management

Territory management

Credit risk analysis

Sales presentations

Education

Bachelor's degree

Tools

CRM tools

Reporting systems

Job description

• Develop, manage, and grow a portfolio of automotive dealership relationships throughout Massachusetts
• Serve as the primary PNC Dealer Finance representative within the assigned territory
• Drive dealer engagement and increase indirect auto loan volume through consultative selling and relationship building
• Prospect and onboard new dealer partners while expanding existing dealership relationships
• Conduct regular in-person dealership visits, typically four or more days per week
• Educate dealers on PNC’s indirect lending products, processes, technology, and program benefits
• Analyze dealer performance and implement strategies to increase production and profitability
• Deliver sales presentations, business reviews, and training to dealership leadership teams
• Use CRM tools and reporting systems for dealer activity, pipeline management, and territory planning
• Partner with underwriting, credit, and operations teams to ensure an exceptional dealer experience
• Originate, analyze, negotiate, and document credit and non‑credit products and services
• Manage regulatory, reputational, operational, and credit risks
• Identify client opportunities and provide insights based on client needs and financial well‑being
• Build internal and external networks to acquire and expand client relationships
• Present PNC’s full range of products and services
• Leverage reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and mitigate credit risk for complex credit requests

Requirements

• Prior indirect auto finance, dealer services, automotive lending, or dealership relationship management experience
• Demonstrated success developing and maintaining relationships with automotive dealerships
• Strong business development and consultative sales skills
• Experience managing a sales territory and achieving production goals
• Excellent communication, presentation, and negotiation skills
• Ability to work independently in a highly mobile, field-based environment
• Ability to travel extensively throughout Massachusetts, including frequent dealership visits
• Candidates should reside within Massachusetts or within reasonable proximity to support the assigned territory
• Prior experience working with automotive dealerships and indirect auto finance programs
• University/college degree typically required for roles at this level, or a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
• 5+ years of industry-relevant experience typically required
• Knowledge of book of business, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities
• No required certifications or licenses
• No employment visa sponsorship or STEM OPT

Core Competencies

Demonstrates expertise in developing and managing automotive dealership relationships, driving dealer engagement, and increasing indirect auto loan volume through consultative selling. Proficient in analyzing dealer performance and implementing strategies to enhance production and profitability.

Highest-signal resume keywords

• Indirect Auto Finance Experience
• Consultative Sales Skills
• Relationship Management
• Territory Management
• Credit Risk Analysis

ATS Optimization Keywords

Hard Skills

• Sales Presentations
• Financial Analysis
• Credit Processes
• Negotiation Skills
• Pipeline Management

Soft Skills

• Excellent Communication
• Presentation Skills
• Independent Work
• Relationship Building

Industry Keywords

• Automotive Lending
• Dealership Relationship Management
• Dealer Services
• Client Engagement
• Sales Opportunities

Tools & Technologies

• CRM Tools
• Reporting Systems