Dealer Onboarding & Social Platforms Specialist

LeadVenture; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

LeadVenture is seeking a Product Specialist to support dealers with enrollments into brand programs and connect their social media accounts. This role requires excellent customer communication skills, proficiency in Salesforce, and a detail-oriented approach.

The successful candidate will handle retailer inquiries and ensure timely resolution of support tickets, maintaining a professional presence across multiple company platforms.

Attendance in the office is required for training, with flexible work-from-home options available after 90 days.

Qualifications

• 2 years minimum in customer-facing experience.
• 1-3+ years of experience in customer service or similar role.
• Proficient with Salesforce and Microsoft Office.

Responsibilities

• Support dealer enrollments into brand programs.
• Connect retailer accounts to social destinations.
• Respond to retailer inquiries and resolve support tickets.

Skills

Professional verbal and written communications skills

Customer facing experience

Relationship building

Detail oriented

Proficient with Microsoft Office Suite

Salesforce

Education

Bachelor Degree

High School diploma with experience

Tools

Salesforce

Microsoft Office Suite

Job description

LeadVenture is seeking a Product Specialist to support dealers with enrollments into brand programs and connect their social media accounts. This role requires excellent customer communication skills, proficiency in Salesforce, and a detail-oriented approach.

The successful candidate will handle retailer inquiries and ensure timely resolution of support tickets, maintaining a professional presence across multiple company platforms.

Attendance in the office is required for training, with flexible work-from-home options available after 90 days.