Dealer Onboarding & Sales Enablement Coordinator

Kawasaki Motors Retail Finance, LLC; Lake Forest (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Life and Disability

Generous PTO

Paid holidays

Employee discounts

Onsite fitness center

Job summary

Kawasaki Motors Retail Finance, LLC is seeking a proactive Dealer Onboarding & Sales Support Coordinator to drive the full onboarding lifecycle for dealer partners and to support critical admin and coordination tasks behind the sales experience in Foothill Ranch, CA.

You will manage onboarding applications, documentation intake, system setup, and readiness for funding, while coordinating training schedules, travel, and communications with the Sales Training & Development Specialist to ensure a

Qualifications

• Bachelor's degree in Business, Finance, Marketing, or related field.
• 1–2 years in dealer onboarding, project management, or coordination.
• Strong communication and organization, able to manage multiple deadlines.
• Attention to detail; familiarity with compliance and documentation standards.
• Experience coordinating schedules, calendars, events, or training logistics.
• Proficient in Microsoft Office; scheduling tools a plus.
• Independent and cross-departmental collaboration.
• Customer-focused with proactive problem-solving.

Responsibilities

• Manage the full dealer onboarding process, including application intake, documentation review, compliance checks, system setup, and onboarding status tracking.
• Own training scheduling and administration: coordinate session calendars, manage enrollment and attendance tracking, handle logistics, and distribute training communications in partnership with the Sales Training & Development Specialist.
• Produce training operational reporting, including attendance, completion rates, and scheduling status for Sales leadership and the Training & Development Specialist.
• Support training marketing and promotion by preparing and distributing session announcements and dealer-facing scheduling materials.
• Process and track dealer ACH updates, ensuring proper compliance protocols are followed and all necessary platforms are updated to reflect new information.
• Manage contract unwind processing, including dealer communications, status tracking, reporting, and coordination with internal teams.
• Assist in strategic planning of FPSM and executive dealer visits, including building itineraries, managing calendars, pulling reports, building physical dealer visit packages, and communicating with both KFS and AKM field sales reps.
• Coordinate travel arrangements and expense administration for field sales and training activity.
• Serve as the main point of contact for onboarding inquiries and guide Sales and dealers through each step of the process.
• Coordinate with Sales to distribute dealer-facing onboarding materials and ensure readiness for funding.
• Troubleshoot and resolve onboarding issues from dealers or internal teams to ensure timelines are met.
• Maintain an organized digital filing system for all onboarding documentation and dealer records.
• Work cross-functionally with Sales, Credit, and Funding to provide visibility on onboarding progress and readiness.
• Provide feedback and recommendations to improve onboarding and training-coordination workflows, documentation, and internal coordination.
• Support the Credit team by preparing and tracking basic compliance documentation as needed.
• Act as a resource for internal teams by maintaining onboarding best practices and ensuring transparency across departments.

Skills

Dealer onboarding

Project coordination

Communication

Microsoft Office

Education

Bachelor's degree in Business, Finance, Marketing, or related field

Tools

Microsoft Office

Scheduling tools

Job description

Kawasaki Motors Retail Finance, LLC is seeking a proactive Dealer Onboarding & Sales Support Coordinator to drive the full onboarding lifecycle for dealer partners and to support critical admin and coordination tasks behind the sales experience in Foothill Ranch, CA.

You will manage onboarding applications, documentation intake, system setup, and readiness for funding, while coordinating training schedules, travel, and communications with the Sales Training & Development Specialist to ensure a