Dealer Experience & Support Specialist

Excela Protect; Charleston (SC); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Vacation/Holidays

Training and advancement opportunities

Job summary

Excela Protect in Charleston, SC is seeking an energetic Dealership Support Specialist to join our growing team. As a dealer support associate, you will build and maintain long-lasting relationships with dealership partners and deliver world-class service.

We offer a collaborative culture with medical, dental, vision, life insurance, 401k, and paid vacation. The role is onsite at 7301 Rivers Ave, Monday to Friday, 8am–6pm, with opportunities for training and advancement.

Qualifications

• 3-5 years of customer service experience preferred.
• Ability to cultivate relationships at all levels and foster trusted business partnerships with all stakeholders (internal & external).
• Ability to educate the customer/dealer on products and services.
• Exhibit strong follow-up and organizational skills, in both verbal and written communication.

Responsibilities

• Build and maintain relationships with dealership partners.
• Educate customers/dealers on Excela Protect products and services.
• Provide exceptional customer service and support to dealers and internal teams.
• Demonstrate strong follow-up and organizational skills in daily tasks.

Skills

Customer Service

Relationship building

Communication skills

Team player

Job description

Excela Protect in Charleston, SC is seeking an energetic Dealership Support Specialist to join our growing team. As a dealer support associate, you will build and maintain long-lasting relationships with dealership partners and deliver world-class service.

We offer a collaborative culture with medical, dental, vision, life insurance, 401k, and paid vacation. The role is onsite at 7301 Rivers Ave, Monday to Friday, 8am–6pm, with opportunities for training and advancement.