Dealer Account Manager

DealerTags; Sacramento (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

DealerTags in Sacramento, CA, seeks a Dealer Account Manager to oversee relationships with dealership clients and serve as the primary DMV processing contact. You will coordinate with veteran clerks, gather and verify documentation, and ensure timely completion of registrations and title work.

The role emphasizes accuracy, organized records, and effective communication to support smooth client experiences. On-site work and collaboration with internal teams are essential.

Qualifications

• Client relationship and account management experience.
• Strong organizational skills to manage multiple deals and deadlines.
• Attention to detail in registrations, title work, renewals.
• Excellent communication and customer service abilities.
• Basic knowledge of DMV procedures and vehicle registrations.
• Experience with BPA processing platforms or dealership software is a plus.
• On-site work in Sacramento, CA.

Responsibilities

• Coordinate with veteran DMV clerks to manage DMV paperwork.
• Gather and verify deal documentation.
• Track status of registrations and title work.
• Resolve issues or discrepancies.
• Generate status reports for clients.
• Support process improvements to enhance client experience.
• Collaborate with internal teams and dealership staff.

Skills

Client relationships

Account management

Operational coordination

Attention to detail

Communication

DMV procedures knowledge

Data entry

On-site work

Education

High school diploma

Business/Administration coursework

Tools

BPA processing platforms

Job description

Company Description: DealerTags is a full DMV service provider and consultant specializing in processing DMV paperwork for California dealerships and the general public through BPA dealer and registration service systems. The company eliminates the need to wait at the DMV, navigate complex regulations, or pay unnecessary fees by managing all aspects of DMV processing. Experienced DMV clerks handle 100% of transactions at the client’s preferred location, ensuring accuracy and efficiency. DealerTags processes all types of registrations, including title transfers, duplicate titles, renewals, VIN verifications, out-of-state deals, title re-constructions, and fleet registrations. The team is focused on providing reliable, streamlined DMV services and responsive support to its clients.

Role Description: The Dealer Account Manager is a full-time, on-site role based in Sacramento, CA. This role is responsible for managing relationships with dealership clients, serving as the primary point of contact for DMV processing needs, and ensuring timely and accurate completion of all paperwork. Day-to-day tasks include coordinating with veteran DMV clerks, gathering and verifying deal documentation, tracking the status of registrations and title work, and resolving any issues or discrepancies. The Dealer Account Manager will also provide guidance on DMV requirements, maintain organized records, generate status reports, and support process improvements to enhance client experience. Collaboration with internal team members and dealership staff is essential to deliver consistent, high-quality service.

Qualifications

• Client relationship management and account management skills to build trust with dealerships and maintain long-term partnerships.
• Operational coordination and organizational skills to manage multiple deals, track paperwork, and meet deadlines in a fast-paced environment.
• Attention to detail and document review skills to ensure accuracy in registrations, title transfers, renewals, and other DMV transactions.
• Communication and customer service skills to clearly explain DMV processes, respond to inquiries, and resolve issues professionally.
• Basic knowledge of DMV procedures, vehicle registrations, and title documentation (experience in automotive, DMV, or related fields is highly beneficial).
• Proficiency with computer systems and data entry, including the ability to learn dealer and registration service platforms used for BPA processing.
• Ability to work on-site in Sacramento, CA, collaborate with team members, and adapt to changing client needs and regulatory requirements.
• High school diploma or equivalent required; additional education or training in business, administration, or automotive operations is a plus.